IT Support Technician
Infrastructure & Support
MiamiFL Direct Hire Apr 29, 2024
Our client, a Miami, FL based law firm, is in search of an IT Support Technician to expand their team. This position offers a Direct Hire opportunity and requires someone local to their Miami office for onsite hours.  Sponsorship is not available at this time.

Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Identifies, diagnoses, and resolves problems for users, computer software and hardware; communicates solutions to end-users
  • Provides one on one end-user problem resolution via telephone, email or in person
  • Delivers, tags, sets up, and assists in the configurations of end-user PC desktop/laptop hardware, software, and peripherals
  • Diagnoses and resolves end-user network or local printer problems, PC hardware, software, internet, and local-area network access problems
  • Coordinates timely repair of PC/laptop computers
  • Performs minor desktop/laptop hardware repair
  • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQ’s)
  • Performs other duties as required
  • Applicants should have a minimum of two years’ experience as an IT Support Technician.
  • Certifications are preferred with CompTIA A+ a plus
  • Law firm experience preferred