IT Support Technician
Infrastructure & Support Miami, FL
Direct Hire Apr 29, 2024
Infrastructure & Support
OVERVIEW:
Our client, a Miami, FL based law firm, is in search of an IT Support Technician to expand their team. This position offers a Direct Hire opportunity and requires someone local to their Miami office for onsite hours. Sponsorship is not available at this time.
Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our client, a Miami, FL based law firm, is in search of an IT Support Technician to expand their team. This position offers a Direct Hire opportunity and requires someone local to their Miami office for onsite hours. Sponsorship is not available at this time.
Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Identifies, diagnoses, and resolves problems for users, computer software and hardware; communicates solutions to end-users
- Provides one on one end-user problem resolution via telephone, email or in person
- Delivers, tags, sets up, and assists in the configurations of end-user PC desktop/laptop hardware, software, and peripherals
- Diagnoses and resolves end-user network or local printer problems, PC hardware, software, internet, and local-area network access problems
- Coordinates timely repair of PC/laptop computers
- Performs minor desktop/laptop hardware repair
- Assists Network Technicians in creating materials for end-user frequently asked questions (FAQ’s)
- Performs other duties as required
- Applicants should have a minimum of two years’ experience as an IT Support Technician.
- Certifications are preferred with CompTIA A+ a plus
- Law firm experience preferred
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