Business Analyst II
PMO Philadelphia, PA
Contract To Hire May 10, 2024
PMO
Overview:
Our client is a seeking a Business Analyst. The is 3-month long contract with the strong possibility to convert to a full time opportunity.
Our client is a seeking a Business Analyst. The is 3-month long contract with the strong possibility to convert to a full time opportunity.
- Collaborating with stakeholders including billing, finance, and client implementation to understand both short term and long-term goals.
- Document functionality including complex logic for healthcare billing. Curate documentation for consumption by various stakeholders including ORMB users, member and client support, development, QA, and management.
- For BAU:
- Address production issues.
- Monitoring and evaluating product progress at each stage of from implementation of new features to BAU.
- Troubleshoot complex and detailed billing challenges in collaboration with teams across the IBX ecosystem. Track urgent issues to closure, perform root cause analysis, and develop long term solutions.
- For Projects:
- Working with lead business analyst in creating a product road map.
- Analyze preferences and requests of end users and various stakeholders who interact with ORMB
- Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
- Participate in sprint planning including setting sprint goals.
- Participate in release and upgrade planning.
- Participating in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.
- Work experience supporting and configuring Oracle Revenue Management and Billing (ORMB) or similar billing systems.
- Preferably development experience with Java based programming. Groovy script preferred.
- Ability to parse through many details to get to the root cause of complex challenges.
- Ability to prioritize effectively especially for BAU tasks which are time sensitive.
- Collaboration with multiple stakeholders including technical staff, ETL developers, operations, and billing.
- Team spirit and good communication abilities .
- Good organizational skills.
- Working knowledge of product development architecture including ETL processes.
- Proficiency in the use of analytic tools
- Excellent knowledge of user-centered design principles.
- Excellent oral and written communication.
- Ability to work with large teams.
- Understanding of design quality standards.
- Creativity and adaptability.
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