Overview:
Our client, a Mortgage company in the Dallas area is seeking 2 UX Designers to join their team for a long term project with an initial duration of 6-12 months. These roles are 100% Remote. They are looking for UX Designers that have mortgage industry, specifically loan origination process and participating in a complex digital customer journey.

JOB SUMMARY 
The UX/UI Designer is responsible for creating solutions that meet customer needs, align with business priorities, bring the brand to life in meaningful ways, and promotes digital and mobile adoption—all in a manner that is easy to use, and as efficient and simple as possible for our customers. You will work collaboratively with other teams taking a project from conception, through analysis, prototyping and testing, visual design, and finally to implementation ensuring the customers' view remains the focus. 

You will be responsible for a number of products that have great volumes of data, frequent changes and require summarization and categorization with drill downs and expansions. The complexity and depth of the data require creative and innovative interactions for the users to understanding what they are viewing, analyzing and impacting. This multidiscipline position requires a systems-savvy person that is equal parts: experience thinker and visual designer. 

You will follow a customer-centered design process, understanding real customers—their goals, aptitudes, experiences, needs, motivations, and context. In this role you will approach design in a manner that finds the harmony between customer needs and desires, business goals and objectives, and technical capabilities. You will be working closely with product managers, their teams and software developers to determine necessary features and drive the design of products. You will play a key role in translating industry experts’ insights and customer needs into great design that addresses requirements and creates elegant solutions.

Core Job Duties & Responsibilities 

• Design and deliver compelling, end-to-end customer experience solutions for multiple products and platforms, from assessing and defining customer needs to delivering concepts, to defining and elevating features, to presenting and evaluating prototypes, to addressing customer feedback.
• Create UI designs for responsive web and native mobile experiences, ensuring that design meets acceptable standards for quality and continuity with other products and digital touchpoints
• Leverage and/or create site maps, navigation maps, wireframes, page flows, and other design artifacts to create sketches, conceptual designs, storyboards, usage scenarios, and prototypes.
• Create high-fidelity design assets that will be used by product and development to build partners, revise or extend web, mobile and other digital products.
• Work with developers and software engineers, project managers and QA—engaging throughout design/build process to ensure highest possible outcomes for products.
• Support customer insights initiatives, including focus groups, design validation, usability testing and ethnographic/observational research.

Desired Skills 

• Significant digital and mobile visual design experience
• Strong visual design skills with a relevant portfolio of work
• Experience creating storyboards, concepting and improving user process flows, as well as other design artifacts.
• Proficiency in Figma is critical. Experience with Zeplin, Photoshop, Illustrator, After Effects, or other visual design and prototyping tools helpful.
• Excellent visual design skills with sensitivity to user experience interaction across touchpoints and systems
• Ability to present your designs and solutions to various stakeholders in a compelling way
• Ability to solve problems creatively and effectively
• Up-to-date with the latest UI trends, techniques, and technologies
• BFA/BS/MS in Graphic Design, Human Centered Design, Interaction Design, or related field of study. Relevant work experience may be substituted for education requirement.
• Experience working in an Agile/Scrum development process
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping is a plus

Ideal Candidates will have:

• Mortgage, specifically loan origination experience and knowledge
• Must have a portfolio or work samples to show upon resume submission.
• Must have design experience designing responsive web pages, mobile app layouts, externally facing client portals
• Must have experience working with complex external customer journeys that are highly transactional
• Performance marketing is a plus

As a UX/UI designer, you will be responsible for bringing digital and mobile presence to life for our customers through visual design that is as beautiful as it is useful, and experience design that is thoughtful & smart.

You will work with the design team in our growing digital products group. A big part of our mission is helping people realize their homeownership dream—whatever that dream may be. Day-to-day, we build experiences that help our customers manage their mortgages, explore loan and financial options, and make better decisions. And you will own part of the solution

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