Business Analyst III
PMO
Philadelphia, PA Contract To Hire Jan 10, 2025
Our client, a major health care company is looking for a Senior Business Analyst that is very confident and can handle an executive level audience. The best candidate will be outgoing, confident and have excellent communication and written skills as they will work with all audience levels. Adaptability and multitasking is critical for the success of this role. This role is onsite Tuesday- Thursday in Philadelphia. 

Skills and qualifications:
  • Work experience supporting billing systems.
  • Ability to parse through many details to get to the root cause of complex challenges.
  • Ability to prioritize effectively especially for BAU tasks which are time sensitive.
  • Collaboration with multiple stakeholders including technical staff, ETL developers, operations, and billing.
  • Team spirit and good communication abilities .
  • Good organizational skills.
  • Working knowledge of product development architecture including ETL processes.
  • Proficiency in the use of analytic tools
  • Excellent knowledge of user-centered design principles.
  • Excellent oral and written communication.
  • Ability to work with large teams.
  • Understanding of design quality standards.
  • Creativity and adaptability.
  • Collaborating with stakeholders including billing, finance, and client implementation to understand both short term and long-term goals.
  • Document functionality including complex logic for healthcare billing. 
  • Curate documentation for consumption by various stakeholders including billing system users, member and client support, development, QA, and management.
  • For BAU:
  • Address production issues.
  • Monitoring and evaluating product progress at each stage of from implementation of new features to BAU.
  • Troubleshoot complex and detailed billing challenges in collaboration with teams across the ecosystem. 
  • Track urgent issues to closure, perform root cause analysis, and develop long term solutions.
  • For Projects:
  • Working with lead business analyst in creating a product road map.
  • Analyze preferences and requests of end users and various stakeholders who interact with billing system
  • Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
  • Participate in sprint planning including setting sprint goals.
  • Participate in release and upgrade planning.
  • Participating in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.  
    Communication Skills: 
    • ASSERTIVE, DRIVEN and CONFIDENT with strong ability to drive and facilitate impactful weekly meetings  
    • Strong Organization skills 
    • Excellent written and verbal communication skills  
    • Not afraid to come to independent solutions.  
    • Problem Solver Mentality  

     

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