Overview: Our client, a Philadelphia based B2B and B2C Manufacturing company, is seeking an experienced ERP Support Analyst to join the team!
This is a contract to hire position and they are looking for someone interested in longevity in their career within the company.
This is an ONSITE position- 5 days a week in Northeast Philadelphia, hours are 7-4 or 8-5.
Summary: Our client is seeking a skilled and dynamic ERP Support Analyst to join their team. The ideal candidate will possess strong technical expertise and hands-on experience with ERP systems, particularly Mapics or Infor ERP or any other ERP platforms. This role will be instrumental in optimizing ERP performance, solving system issues, and supporting business operations. Manufacturing or similar industry is a nice to have. Key Responsibilities:
ERP System Administration:
Manage, configure, and optimize the ERP system (Mapics, Infor ERP or similar) to meet business needs.
Troubleshoot and resolve ERP-related issues, including changing and unlocking files, creating new users, and handling system performance issues.
Collaborate with cross-functional teams to implement ERP updates, customizations, and enhancements.
Data Management & Reporting:
Develop and deliver business reports and dashboards using Power BI to support decision-making.
Ensure data integrity and accuracy across ERP and reporting systems.
Issue Resolution:
Analyze, troubleshoot, and resolve ERP and IT-related problems promptly.
Work closely with IT and business teams to identify process improvements and resolve inefficiencies.
Additional Development & Support:
Provide support for EDI systems, ensuring smooth data exchange with external partners.
Collaborate with IT operations teams to enhance overall system performance and reliability. Qualifications:
Required Experience:
7+ years of hands-on experience with Infor ERP or a similar ERP platform.
Expertise in creating interactive dashboards and reports with Power BI.
Proven experience in manufacturing or a similar industry.
Strong troubleshooting skills related to ERP systems and related applications.
Nice to have experience:
Familiarity with RPG coding for ERP system customization.
SQL Data analysis experience
Experience working with EDI systems and managing data exchanges.
Knowledge of IT operations, including server and network infrastructure.
Key Skills:
Analytical mindset with strong problem-solving skills.
Excellent communication and collaboration abilities.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and priorities effectively.