CMDB Analyst and Change Manager/Coordinator
Insurance
PhiladelphiaPA Contract Feb 3, 2025
CMBD Analyst
Hybrid  - Tues/Wed/Thurs – Philly, PA 19103
6-month Contract – High likelihood of extensions and/or conversion!!
**W2 Rates ONLY - MUST be eligible for hire without sponsorship now OR in the future*

Overview:?
CMDB Analyst for contract (possibly contract to hire) candidate to work a hybrid schedule, 3 days in office. To help with day to day delivery of CMDB requests and work with internal tech and business teams to vet information before entering into the CMDB
Job Summary:?
CMDB Analyst (Configuration Management Database Analyst) will work out of the CMDB system that stores all the company’s applications and infrastructure components. Looking for someone to help with the following: Vetting and inputting new configuration items into the CMDB, cleaning up and restructuring existing data in the CMDB, working with both technical and business teams to ensure accurate detailed information is captured. CMDB Data feeds into AppHub and is internally facing
The ideal candidate should have attention to detail, strong communication skills, the ability to work with various stakeholders to gather the necessary information, confidence to push for the right information and strong documentation skills, ability and experience documenting processes and workflows.
?Responsibilities:?
Performs the day-to-day delivery of Configuration Management Data Base (CMDB) services taking general direction from the Configuration Management Manager to deliver work that will support ongoing configuration management operations and maintenance to the CMDB. Assist with coordination of change and release management as necessary.
  • Performs operational activities as defined by Configuration Manager.
  • Works to fulfill Configuration Management Item Requests for onboarding new CIs.
  • Ensuring the accuracy and completeness of the CMDB data.
  • Identifying and resolving data inconsistencies and discrepancies.
  • Runs and delivers reports as required.
  • Assist with change and release management functions.
 Required Skills and Experience:
  • CMDB , Service Now, Highly preferred ITIL knowledge or ITIL certification
  • Education: Assoc or bachelor’s in information technology or related
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