Job Title: Client Solutions Delivery Strategist
 

Job Overview:
Contemporary Staffing Solutions is seeking a Client Solutions Delivery Strategist to join our client’s Client Solution Development team within the mortgage servicing space. This direct-hire, hybrid role is based in Ewing, NJ, Tempe, AZ, or Yardley, PA, with four days onsite and Fridays remote. This is a high-impact opportunity to collaborate across teams, shape innovative solutions, and drive measurable results for clients. As a Client Solutions Delivery Strategist, you’ll play a key role in:
• Assessing client requests and crafting tailored business, process, and technology solutions
• Developing proposals and pricing strategies that align with client needs
• Developing and presenting solutions to internal and external stakeholders
• Managing a dynamic pipeline of client engagements from concept to delivery
 

Compensation:
$110,000 – $130,000 annually
 

Work Schedule:
Monday–Thursday onsite, Friday remote; core hours 9:00 AM – 5:00 PM with some flexibility
 

Key Responsibilities of the Client Solutions Delivery Strategist:
• Evaluate and resolve complex client solution requests, leveraging mortgage servicing expertise and system knowledge.
• Partner with business, technology, legal, and pricing teams to design, document, and deliver client-focused solutions.
• Serve as a subject matter expert on mortgage servicing practices and systems, explaining capabilities and identifying areas for innovation.
• Maintain knowledge of processes, reporting, and compliance requirements to ensure solutions meet operational and regulatory standards.
• Assess risk in decision-making and uphold compliance with applicable policies, laws, and regulations.
• Provide guidance to junior staff as needed while representing the team on cross-functional initiatives.
 

Qualifications and Skills for the Client Solutions Delivery Strategist:
• Bachelor’s degree or equivalent experience.
• 5+ years of related experience required.
• Must have experience in mortgage lending, origination, and servicing.
• Demonstrated ability to drive projects forward, meet deadlines, and manage high-volume client solution and project requests.
• Strong focus on day-to-day deliverables with the ability to develop solutions based on subject expertise and occasionally represent the department at a broader level.
• Experience collaborating with external clients as well as internal business teams, including technology, project management, product, and security.
• Ability to build strong relationships with both technical and non-technical stakeholders.
• Developing ability to influence and drive consensus across a diverse group of decision makers.
• Understanding of software architecture, including various architectural techniques and enterprise design systems.
• Functional knowledge of multiple methodologies and tools, with ongoing awareness of industry evolution and innovation.
• Familiarity with ICE Mortgage Technology (servicing platform) is a plus, with subject matter experts available for support.
 

Why Join Us?
This role offers the opportunity to directly shape client solutions, drive innovation, and contribute to the success of complex, high-profile accounts. You’ll collaborate with senior leaders, gain exposure to strategic initiatives, and deliver impactful results for clients in a dynamic and evolving industry.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.