Job Title: Technology Support Analyst

Job Overview:
Contemporary Staffing Solutions is seeking a Technology Support Analyst to join our client and provide hands-on technical support that keeps business systems secure and efficient. This role focuses on resolving end-user issues, maintaining hardware and software integrity, and ensuring compliance across devices. You will play a key part in optimizing IT operations and delivering a seamless user experience in a dynamic environment.

Employment Type: Direct Hire
Compensation: $60,000 annually
Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Eastern Time)
Location: Newark, DE (Onsite)

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Key Responsibilities of the Technology Support Analyst:

• Deliver responsive support for desktops, laptops, mobile devices, and peripherals, ensuring minimal downtime.
• Manage hardware and software lifecycle, including procurement, deployment, and asset tracking.
• Maintain system images, automation tools, and compliance configurations to support security standards.
• Monitor device policies and remediate security risks while collaborating with IT teams on licensing and risk management.
• Provide clear technical guidance and training to end-users to enhance productivity and system adoption.

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Qualifications and Skills for the Technology Support Analyst:

• A degree in Computer Science, IT, or related field is preferred; equivalent experience is highly valued.
• At least 2 years of experience in desktop support or IT operations within an enterprise environment.
• Strong knowledge of Windows 11, Active Directory, Office Suite, networking fundamentals, and IT infrastructure concepts.
• Proficiency with help desk ticketing systems and excellent documentation practices.
• Strong communication skills with the ability to explain technical concepts to non-technical users; capable of prioritizing and working independently.

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Why Join Us?

This is an opportunity to work in a collaborative IT environment where your expertise directly impacts organizational success. You’ll gain exposure to advanced technologies, strengthen your technical skills, and contribute to a secure and efficient workplace.

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About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting ?http://www.ContemporaryStaffing.com?.