Job Title: IT Application & Systems Admin 

Job Overview:
Contemporary Staffing Solutions is seeking an IT Application & Systems Admin  to join our client to support reliable, secure delivery of critical applications and technology services that keep the business running smoothly. This is a direct hire opportunity based in Wilmington, DE, with an onsite work arrangement. In this role, you’ll take ownership of day-to-day production support, coordinate deployments and change activities, and help strengthen both cloud and end-user environments to maximize uptime and performance. You’ll collaborate closely with internal teams and external stakeholders to triage incidents, improve operational workflows, and contribute to resiliency and continuity efforts.

Work Schedule:
Monday–Friday, normal business hours

Key Responsibilities of the IT Application & Systems Admin:

• Deliver responsive, client-facing production support for business-critical applications and internal systems, ensuring stability, availability, and a strong service experience.
• Oversee incident intake, prioritization, and resolution using structured ticketing workflows and clear documentation, driving timely triage across application and infrastructure layers.
• Support change management and release execution by following established SDLC practices, coordinating bi-weekly overnight production releases and occasional hotfix deployments.
• Administer user access and permissions across core platforms (e.g., Active Directory, SQL Server, Azure resources, and internal applications) to maintain security and appropriate controls.
• Maintain and monitor infrastructure and end-user systems (network, workstations, phones, endpoints), including provisioning, troubleshooting, and assisting with planned configuration updates.
• Strengthen data and platform reliability by supporting reporting needs (Crystal Reports/SSRS), writing SQL scripts/jobs/stored procedures as needed, and maintaining backup/restore, performance tuning, security, and high-availability components.
• Contribute to operational resilience through scheduled off-hours maintenance (as needed) and participation in disaster recovery planning, testing, and execution.

Qualifications and Skills for the IT Application & Systems Admin:

• 5+ years of hands-on IT experience, including 5+ years in a customer-facing or client-support capacity supporting time-sensitive production environments.
• Strong troubleshooting and incident management skills, with experience using ticketing systems, documenting root causes, and managing multiple priorities in parallel.
• Working knowledge of application deployments/releases and change control processes, including after-hours release support when required.
• Proficiency with SQL Server administration concepts (backups/restores, security/permissions, performance troubleshooting for CPU/memory/I/O, connectivity, and high availability/replication exposure).
• Experience supporting Microsoft-centric environments such as Windows/Active Directory, Azure services, and common endpoint/network troubleshooting.
• Ability to build or maintain operational reports and support data requests (experience with Crystal Reports and/or SSRS preferred).
• A degree in a related field is preferred, though equivalent hands-on experience is equally valued.

Why Join Us?
You’ll step into a visible, service-driven role where your work directly improves system reliability and the day-to-day experience of users and stakeholders. This opportunity offers broad exposure across application support, cloud infrastructure, and database operations while partnering closely with cross-functional teams. If you enjoy solving meaningful problems and strengthening operational stability, this is a great place to grow your impact.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.