Philadelphia, PA
Contract To Hire Nov 1, 2024 IT- Other Overview:??
? Our client, a Philadelphia based Healthcare Insurance Provider, is seeking an experienced Data Analytics Program/Project Manager to join the team! This is a contract to hire position! This position is HYBRID onsite in Philadelphia T/W/Th.
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This is a great opportunity for someone with deep technical expertise in Data Analytics and Architecture who has moved into the program and project management side of these initiaitives.
Summary:
The Data Analytics Program/Project Manager will work with individual application manager and business stakeholders to ensure the timely delivery of high-quality applications that meet customer needs.
Responsibilities include:
Engages with business teams to understand their needs and develops robust, innovative solutions that exceed our customer’s expectations
Serve as liaison between Divisions/Functions and IT on projects and enhancements and drive technical validity of solution
Must be able to create timelines, facilitate collaboration between multiple departments and follow up with teams to bring issues to closure.
Represent Enterprise Information Management team in business/project meetings and properly communicate the status
Build solution within Enterprise Information Management department’s architecture and framework for data ingestion and extracts.
Participate in data strategy and road map exercises, business intelligence/data warehouse product selection, design, and implementation
Demonstrates a solid understanding of the Independence business processes and requirements
Abides and enforces corporate and information technology policies
Leads multidisciplinary projects or initiatives.
Qualifications:
15+ years of experience in working in Data/Analytical environments
5 - 7 years of working in the healthcare payer industry and experience in multiple subject areas like Provider, Medical/Pharmacy Claims, Membership etc.
Demonstrated ability to interact effectively with all levels of the organization.
Development and project management experience implementing analytic applications including all phases of system development lifecycle (SDLC)
Good understanding of enterprise data and how it is being used by business for analytical and operational purposes.
Leadership/supervisory experience
Excellent organization, analytical, interpersonal, written and verbal communication skills.
Ability to influence and partner with business partners as well as to work with highly technical individuals
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Burlington, NJ
Contract Nov 1, 2024 PMO 9 month contract
100% REMOTE
Must have:
5+ years of experience as a functional IT project manager with strong Waterfall experience
Our retail client is looking for a Project Manager. As an experienced IT Project Manager , you demonstrate a strong sense of accountability, and you will drive results, working collaboratively with IT and business partners. Focus on direct IT project implementation experience with minimally 5 years’ of practice and understands cross functional impact & integration. This is a 100% REMOTE opportunity.
Responsibilities:
The primary objective of this role is focused on workforce management implementation projects for Distribution Center and Corporate
Focus on direct IT project implementation experience with minimally 5 years’ of practice and understands cross functional impact & integration; PMP certification a plus
Manage project tasks preplanning to cutover, facilitate meetings, schedule meetings, conduct weekly project status meetings, and collate bi weekly program status meetings
Timely and effective project communications skills are critical to develop plans, report status, escalate issues, and ensure alignment of expectations, commitments and deliverables
Apply PMI Project Management concepts across the full Software Development Lifecycle (SDLC) including applications, infrastructure, and data
Manage Risks and Resolve Issues
Work from conceptual guidance rather than prescriptive direction
Lead project team members through ambiguity to clarity
Facilitate Project Collaboration
Required Skills and Experience:
Must have at least 5+ years of experience as a functional IT project manager with strong Waterfall experience.
Experience working in a waterfall
Experience with business processing and implementation of Reports/ Analytics
Prior experience managing project tasks and scheduling meetings
Strong communication skills and experience presenting to executive leadership teams
Project management tools experience (Smartsheet, Jira, confluence, MS project, service now)
Must write project plans and give updates
Retail project management experience is a plus
Workday and Zebra workforce product experience - optional
PMP certification a plus
#LI-KO1
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Marlton, NJ
Direct Hire Oct 31, 2024 Data Direct Hire
100% remote- must live in one of the following states to be considered: AZ, CT, DE, FL, GA, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.
Must be eligible for hire without sponsorship
No 3rd party consultants
Overview:
Our client, a innovative and growing Healthcare and Hospital system, is growing their HR Technology team! The Workday HCM Analyst is a critical role to the continued growth of the HR Technology team!
This is a Direct Hire position and 100% REMOTE.
Job Summary:
The Workday HCM Analyst acts as a technical resource for HR Systems (Recruitment through Payroll) and ensures performance and reliability. This role will focus on troubleshooting user issues and escalates as appropriate, works with functional experts to define user requirements and identifies opportunities for system or process enhancement. They will consult users on technology changes that will impact work processes. Continuously recommends system enhancements and new methods to gain efficiencies within HR and Payroll to achieve goals.
Position Responsibilities:
Maintains current daily HR System activities including – business process functionality, data validation, content/data migration, integrations, building conditional rules, reporting, new releases and supports HR peers and employed/contracted end users across the organization.
Creates reports within HR Systems by understanding and triaging business needs internal/external to HR, including calculated fields. Ensures meaningful and actionable report output.
Validates and tests report structure to ensure security of information.
Schedules delivery of reports to gain efficiency.
Documents report specification and usage.
Develops dashboards to capture organizational performance for management.
Identifies opportunities to optimize implemented HR Systems by understanding HR business requirements.
Applies system new release knowledge to current system configurations.
Completes visual data flow tools, process mapping and presents recommendations to HR Management.
Trains HR and Payroll Team members (current and new hires) on HR system usage and Microsoft Applications as necessary. Documents procedures for system users and creates articles.
Attends HR System conferences and external networks to identify best practices and knowledge shares findings with HR Leadership.
Position Qualifications Required / Experience Required:
3-5 years technical system experience with a focus on system performance, data integrity, and complex reporting
Workday expertise required, including newest technology and product offerings.
Excellent customer service, verbal and written communication skills.
Must be able to work independently and be proactively inquisitive.
Advanced level experience with Microsoft Office products, specifically Excel including vLookups
Required Education:
Bachelor’s Degree required. Degree preferred in Computer Science, Information Services, Business, Quantitative Methods.
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Coppell, TX
Direct Hire Oct 31, 2024 Data DIRECT HIRE - AVP of Marketing Data Operations opportunity!
Overview:
Out client, a mortgage institution, is seeking an AVP of Marketing Data Analytics to join their dynamic team. This individual will be aligned to the Originations Marketing Team.
This leader must be a high-energy and action-focused driver of results and revenue with a deep understanding of mortgage product marketing.
This position is a Direct Hire opportunity.
Job Summary:
The AVP, Marketing Data Analytics is responsible for the marketing database leadership and oversight of the organization’s purchase originations initiatives. This individual must have the ability to extract insights from data and deliver any database project from beginning to end, including understanding business needs, training/validating models, and deploying AI/ML models to applications in a complex environment. In addition, the candidate must be able to use data from various sources to find new insights that help stakeholders understand mortgage originations complexities.
This role requires a deep understanding of large data sets and how to leverage data to solve business challenges. This person will combine strategic vision and tactical expertise to identify opportunities and create innovative solutions, which will serve the lead generation goals of the business.
The ideal candidate keeps a sharp focus on customer retention. S/he will partner with marketing channel owners to plan and execute marketing strategies. This role requires a strategic thought leader who has the desire to roll up their sleeves and “do the work” in addition to leading a team of fellow experts. S/he will be expected to manage, inspire, and grow a high-performance team and will partner with various internal stakeholders beyond the marketing team to improve customer retention.
?Responsibilities:
Improve the performance of existing automation and algorithms.
Build and maintain end-to-end data pipelines.
Communicate key analytical results to stakeholders.
Allocate resources to deliver projects in a timely manner.
Outstanding oral/written communication, with proven abilities in strategy.
Highly self-motivated, personally accountable, and adaptive with an ability to drive timelines and manage competing agendas in an environment where process isn’t always refined.
Direct responsibility for engaging, inspiring, and managing a team to drive toward high performance and daily accountability.??
Strong team leader, mentor, and collaborative partner.
Education/Training Required
Master’s degree in Data Science, Machine Learning, Computer Science, or related field or equivalent professional experience.
10+ years of experience in a quantitative field such as data science or statistical modeling using cloud computing services.
Experience with statistical modeling techniques such as regression, support vector machines, and neural nets. Experience with natural language processing is a plus.
Experience with deep learning algorithms such as convolutional neural networks and recurrent neural networks is a plus.
Mortgage experience is a plus.
Expertise with statistical modeling tool such as Python, R, AWS SageMaker, etc.
Proficiency in any SQL is required.
Prefer experience with cluster-computing framework, such as Hadoop or Spark.
Hands-on Experience on analyzing and modeling large datasets.
Excellent communication skills to “tell a story” that provides insight into the data.
#LI-JK1
Coppell, TX
Contract Oct 31, 2024 Digital Overview:
Our client, a Mortgage company in the Dallas area is seeking 2 UX Designers to join their team for a long term project with an initial duration of 6-12 months. These roles are 100% Remote. They are looking for UX Designers that have mortgage industry, specifically loan origination process and participating in a complex digital customer journey.
JOB SUMMARY
The UX/UI Designer is responsible for creating solutions that meet customer needs, align with business priorities, bring the brand to life in meaningful ways, and promotes digital and mobile adoption—all in a manner that is easy to use, and as efficient and simple as possible for our customers. You will work collaboratively with other teams taking a project from conception, through analysis, prototyping and testing, visual design, and finally to implementation ensuring the customers' view remains the focus.
You will be responsible for a number of products that have great volumes of data, frequent changes and require summarization and categorization with drill downs and expansions. The complexity and depth of the data require creative and innovative interactions for the users to understanding what they are viewing, analyzing and impacting. This multidiscipline position requires a systems-savvy person that is equal parts: experience thinker and visual designer.
You will follow a customer-centered design process, understanding real customers—their goals, aptitudes, experiences, needs, motivations, and context. In this role you will approach design in a manner that finds the harmony between customer needs and desires, business goals and objectives, and technical capabilities. You will be working closely with product managers, their teams and software developers to determine necessary features and drive the design of products. You will play a key role in translating industry experts’ insights and customer needs into great design that addresses requirements and creates elegant solutions.
Core Job Duties & Responsibilities
Design and deliver compelling, end-to-end customer experience solutions for multiple products and platforms, from assessing and defining customer needs to delivering concepts, to defining and elevating features, to presenting and evaluating prototypes, to addressing customer feedback.
Create UI designs for responsive web and native mobile experiences, ensuring that design meets acceptable standards for quality and continuity with other products and digital touchpoints
Leverage and/or create site maps, navigation maps, wireframes, page flows, and other design artifacts to create sketches, conceptual designs, storyboards, usage scenarios, and prototypes.
Create high-fidelity design assets that will be used by product and development to build partners, revise or extend web, mobile and other digital products.
Work with developers and software engineers, project managers and QA—engaging throughout design/build process to ensure highest possible outcomes for products.
Support customer insights initiatives, including focus groups, design validation, usability testing and ethnographic/observational research.
Desired Skills
Significant digital and mobile visual design experience
Strong visual design skills with a relevant portfolio of work
Experience creating storyboards, concepting and improving user process flows, as well as other design artifacts.
Proficiency in Figma is critical. Experience with Zeplin, Photoshop, Illustrator, After Effects, or other visual design and prototyping tools helpful.
Excellent visual design skills with sensitivity to user experience interaction across touchpoints and systems
Ability to present your designs and solutions to various stakeholders in a compelling way
Ability to solve problems creatively and effectively
Up-to-date with the latest UI trends, techniques, and technologies
BFA/BS/MS in Graphic Design, Human Centered Design, Interaction Design, or related field of study. Relevant work experience may be substituted for education requirement.
Experience working in an Agile/Scrum development process
Proficiency in HTML, CSS, and JavaScript for rapid prototyping is a plus
Ideal Candidates will have:
Mortgage, specifically loan origination experience and knowledge
Must have a portfolio or work samples to show upon resume submission.
Must have design experience designing responsive web pages, mobile app layouts, externally facing client portals
Must have experience working with complex external customer journeys that are highly transactional
Performance marketing is a plus
As a UX/UI designer, you will be responsible for bringing digital and mobile presence to life for our customers through visual design that is as beautiful as it is useful, and experience design that is thoughtful & smart.
You will work with the design team in our growing digital products group. A big part of our mission is helping people realize their homeownership dream—whatever that dream may be. Day-to-day, we build experiences that help our customers manage their mortgages, explore loan and financial options, and make better decisions. And you will own part of the solution
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Newtown Square
Contract Oct 31, 2024 PMO 6 month contract- potential to extend
100% remote
Overview:
Our client is a growing, non-profit professional education and certification organization. They are looking to add to their EPMO team. They seek Senior Project Managers that are strategic, solutions minded collaborators! This is a 100% remote 6 month contract opportunity! There is a possibility to extend.
This Senior Project Manager will focus on delivery projects related to Customer Experience of their membership chapters nationally. Key focuses will be to enhance the member and volunteer experience, enhance the websites, content and associated systems. Simplify and modernize the existing workflows and resources for the members.
Job Summary:
The Senior Project Managers will be key members of the EPMO team. This role requires Senior Level Project Manager with at least 10 years Project Management experience for all facets of the project and product lifecycles.
This role will manage dependencies across regions, product lines, Operations and shared services for continuous value delivery and realization of intended organizational outcomes.
Responsibilities:
Work with Business Stakeholders to develop new products within their certification business line as well as digital offerings
Provides project, program leadership to support the established strategic initiatives, and provides mentoring.
Responsible for managing all aspects of the project management lifecycle
Daily management of projects with more than 10 people serving on them
Responsible for managing multiple projects simultaneously
Required Skills and Experience:
Minimum of 10 years of Project Management experience
Must be (PMP®) credential, proven project and program leadership
Must have strong PMBOK knowledge
Ideally looking for someone involved in professional project management organizations
Broad knowledge of digital products
A proven record of customer centric, agile product development
Well-versed in Scrum, scaled agile and/or other agile/hybrid development best practices
Ability to communicate effectively across all levels of an organization and with external vendors and partners
Experience producing project briefs, roadmaps, product backlogs and user stories
A confident presenter, who can lead demonstrations, and provide performance metrics and results across all levels of an organization
Bachelor’s degree in related field with experience focused on customer experience, project and product management
Agile mindset, values and principles, and experience in agile practices
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Philadephia, PA
Contract To Hire Oct 31, 2024 PMO Overview: Our client is seeking a Senior Project Manager with 10 years of experience who is energetic, highly motivated and self-starter professional to join its Project Management team in Philadelphia, PA. The Senior Project Manager (PM) reports to the Chief Project Management Officer (CPMO). The right candidate will execute projects from inception to completion. Our client is a global, non-profit organization that is rapidly adapting to enter new markets based on industry and marketplace trends.
Responsibilities:
Collaborate with stakeholders to define the scope, goals, and deliverables of projects.
Develop project plans, timelines, and milestones.
Work with executive sponsors to determine project success metrics.
Create communications plans and manage stakeholder expectations.
Manage vendors when necessary.
Evaluate new projects to determine the best method of execution, Waterfall, Agile, or Hybrid.
Report project status updates to the PMO and executive sponsors.
Escalate project delays when necessary.
Qualifications:
10 years project management experience.
A bachelor’s degree is preferred, or equivalent experience as a Project Manager will be considered.
Familiarity with project management software such JIRA and PPM tools. A solid working knowledge of current internet technologies, as well as experience in working independently in a team-oriented, collaborative environment is preferred.
Strong business acumen in project planning and management
Strong verbal, written, and organizational skills
Strong organizational and multitasking skills, with an ability to prioritize and meet deadlines.
Attention to detail and a commitment to producing high-quality work.
Experience of project management methodologies (e.g., Agile, Waterfall)
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Philadelphia, PA
Contract To Hire Oct 30, 2024 Infrastructure & Support 7 month contract to hire role
Hybrid in Philadelphia, PA- must be onsite Tuesday-Thursday, no exceptions
Must live in PA, DE or NJ to be considered and commutable to center city Philadelphia, PA
W2 contract terms only, no C2C or 3rd party consultants
Our client needs a Windows Server Administrator with Backup and Storage experience. Looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. You will a part of a high-performing team of administrators responsible for enterprise integrations across a variety of platforms. You will be instrumental in improving the customer/developer experience as it relates to consumption of Windows server resources whether via CI/CD pipelines or multi-cloud APIs. This role is onsite in Philadelphia Tuesday, Wednesday & Thursday.
Relevant Technologies
Windows Server, VMWare, PowerShell, SCCM, Azure, GCP, Pure Storage, CommVault, NetApp, Rubrik
Responsibilities
Daily administration of Windows server environments
Design, install, and configure windows servers both on-prem, in Azure, or in Google Cloud Platform (GCP)
Support server OS and Application deployments
Support and manage enterprise backup solutions
Support and manage enterprise storage solutions
Maintain best practices and support procedures
Adhere to client policy and standards concerning server administration
Administer and support VMware hypervisor
Understanding of SCCM with advanced knowledge of patch management and OS deployment
Implement and maintain solutions and technologies that address cyber security issues
Perform scheduled and ad hoc control/compliance validation
Assessment and audit of compliance against the security policies and standards
Improve and maintain monitoring, configuration management, and reporting functions
Provide after-hours support for infrastructure weekend maintenance and related emergencies
Maintain inventory and asset configuration documentation
Interact with customers, management, and staff on a technical level, as required
Serve as technical expert in Server systems administration and systems management
Responsible for monitoring system performance, network, and storage utilization
Provide support with escalated help desk requests via Service Now
Improve/update new systems and deployment plans
Create and maintain PowerShell scripts to improve operational efficiency
Perform troubleshooting as needed, assist with problem-solving efforts, involving other teams, partners, and outside vendors
Experience and working knowledge of Active Directory and Azure Active Directory
Qualifications
Bachelor’s degree in information technology, computer science, software engineering, or equivalent knowledge acquired by work experience and training
Working experience of at least three years as a senior-level Windows System Administrator
Proven experience working in highly collaborative environments.
Expert understanding of Windows server trends and best practices
Expertise in securing systems, providing audit evidence, Cluster/HA, and standards implementation
Expertise in managing storage solutions for VMware environments
Expertise in managing enterprise backup solutions
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Marlton, NJ
Contract To Hire Oct 29, 2024 Development & Test 100% REMOTE - Java Developer opportunity!
Overview: Our client, a nationwide Mortgage Servicing and Origination company, is seeking a Java Software Engineer to join their team. This is a Contract to hire opportunity and 100% REMOTE.
Summary:
The Software Engineer II is responsible for analyzing, designing, developing, modifying writing, editing and implementing software programming applications. The applications run in the AWS cloud environment. They use Agile Methodologies to enable the engineering team to work closely with partners and with the design & product teams.
Responsibilities:
Utilize your collaborative skills to work with business partners, IT managers/staff, to ensure high reliability, availability, and performance of applications.
Work on design considerations for our investment in AWS, Java Spring Boot and Angular technologies that gets beyond “how to implement” and more around designing for re-use, code management, reduced scope of deployments, etc.
Build resilient application that can scale appropriately based on business needs.
Participate in all parts of SDLS; including design, development, documentation, testing and supporting production
Maintain regular and punctual attendance.
Education and/or Experience:
Position requires a Bachelor of Science or Bachelor of Arts degree in Computer Technology, Informatics, Computer Science, Engineering or Business or equivalent experience.
5 + years’ experience with end-to-end design of JEE applications
5 + years’ experience with Java/JEE, Servlet/JSP, SOAP/REST/Micro Services, Spring/ Boot, XML
2 + years’ experience with Angular JS, HTML 5/CSS, JavaScript/TypeScript, Ajax
Cloud Technologies - AWS S3, SQS, Beanstalk and Lambda,
Experience with relational data bases such Oracle; Proficient in SQL
Experience with Agile methodology and Scrum team
Possess a positive, can-do attitude and enjoy making a difference in the business through your technical contributions
Ability to think creatively, stimulate new ideas and challenge existing thinking.
Master’s Degree and two years of experience will be accepted in lieu of the above.
Experience with JMS solutions. preferred.
Experience with Cloud Hosted angular application, preferred.
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Philadelphia, PA
Contract To Hire Oct 25, 2024 Infrastructure & Support 6 month contract to hire
Hybrid scheduled onsite in Philadelphia, PA Tuesday, Wednesday and Thursday
Must be eligible for hire without sponsorship
Overview:
Our client, a Philadelphia based non-profit, is seeking a Sr. Service Desk Specialist on a Contrect to Hire basis. This position is HYBRID and requires the Sr. Service Desk Specialist to go onsite 3 days per week (T/W/TH).
Job Summary:
The Senior Service Desk Specialist is responsible for providing computer and network support to internal users, and will install, configure, maintain, test, and resolve Information Technology related issues for desktop and laptop computers, mobile devices, software, printers, and associated hardware. This individual provides user assistance with desktop, remote and mobile access and will monitor, track, assign, and complete incoming requests utilizing the IT Service Desk work order system Cherwell, providing computer hardware, software, and network support, while determining priorities and analyzing technology trends.
This individual provides technical support for local and remote meetings, including the setup of laptops, projectors, video conference cameras, and other hardware and software installation, and coordination of network access. Additionally, this individual provides remote after-hours support as part of an on-call rotation.
Responsibilities:
Offer hands-on support for diagnosing and resolving technical issues related to computer hardware, mobile devices, local area networks, network printing, and software applications such as Microsoft Windows 11, Microsoft Office 365, LogMeIn Rescue, Cisco AnyConnect VPN, Zoom, Teams, Cisco Jabber, Active Directory, and Salesforce.
Manage and deploy operating system images and software applications to user devices through Microsoft SCCM, ensuring a seamless and efficient user experience.
Ensure that client equipment and service desk supply inventories are maintained according to team procedures, researching new purchases, providing budget support, and mitigating the risk of loss or theft of equipment and supplies.
Utilize strong analytical and technical problem-solving skills to identify, troubleshoot, and resolve complex technical issues, ensuring attention to detail and accuracy in all resolutions.
Requirements:
Bachelor’s degree required, preferably in information technology or related field;
Minimum- years recent, demonstrated hands-on computer Service desk experience, or an equivalent combination of technical education, certification and experience;
Proficiency in supporting and diagnosing technical issues with computer hardware, mobile devices, local area networks, network printing and related software, including Microsoft Windows 11, Microsoft Office 365, LogMeIn Rescue, Cisco AnyConnect VPN, virtual meeting platforms including Zoom and Teams, Cisco Jabber, Active Directory, and Salesforce
The ability to manage and deploy images and applications to all user devices through Microsoft SCCM
The ability to maintain client equipment and Service Desk supply inventories in compliance with team procedures to ensure continued services, including researching Service Desk purchases, providing budget support, and minimizing the risk of loss or theft of equipment and supplies
The ability to create, support, and maintain an up-to-date knowledge management system containing procedures, guidelines, documentation, and support articles for our Cherwell self-service portal
Excellent oral, written, and interpersonal communications skills
Excellent analytical and technical problem-solving ability, with attention to detail and accuracy
An ability to work independently on multiple assignments, following each through to closure
An ability to work as part of a highly motivated and effective team
An ability to stay current and maintains level of expertise with technology advances in personal computer hardware and software via seminars, literature, and formal training;
The ability to be on-call as part of an after-hours on call support rotation providing remote support via PagerDuty app; and
An ability to provide technical support at off-site meetings
#LI-KO1
Newark, DE
Direct Hire Oct 24, 2024 Infrastructure & Support DIRECT HIRE - Manager of IT Infrastructure opportunity!
Overview:
Our client, a Delaware based utilities organization, is seeking a Manager IT Infrastructure to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Newark office so they can work in a hybrid model working in office 2 days per week. This position is not offering sponsorship at this time.
Job Summary:
Oversees the Systems Team and coordinates all aspects of systems, servers, cloud, and related platform infrastructure. Directs operations and project activities to fulfill client requirements. Ensures that standards and procedures are established and adhered to throughout the design and implementation phases of related activities.
Responsibilities:
Leads and manages the systems team, providing day to day guidance to a team of highly skilled technical experts, pulling in the right resources to resolve issues if unable to resolve.
Monitors and manages all systems to ensure the highest level of infrastructure performance.
Evaluates and corrects any systems issues and provide related root cause analysis with
corrective actions.
Manages the acquisition, installation, maintenance, performance, monitoring, security and access policies of servers and related data center and cloud infrastructure.
Analyzes products and recommends use of new products to management.
Partners with risk and governance along with internal audit to ensure compliance across systems and related process and policies.
Executes on existing technology roadmap and strategy as well as develops and documents future strategic plans.
Manages workload and a budget for the infrastructure team for enhancements and projects across as well as support application projects.
Focuses on modernizing platforms and ensuring the company is following industry best practices while highly focused on secure solutions. Identifies legacy debt and build plans to modernize.
Develops information system strategies by determining accountabilities; policies, procedures and controls.
Develops and implements disaster recovery (DR) and business continuity plans (BCP) for both on-premises and cloud environments. Conducts regular DR/BCP testing to ensure preparedness for potential disruptions.
Works with Microsoft partners to assess cloud opportunities for on-prem workloads.
Interfaces with company leadership and outside vendors to provide services and solutions.
Provides escalation support to direct reports as well as escalation support to service desk with regards to trouble tickets.
Maintains server equipment in data center and remote locations, ensures they are in order and supporting devices are maintained.
Required Skills and Experience:
Bachelors’ degree in Information Technology
Five (5) years expertise in IT infrastructure and cloud technologies, including Azure, Windows Server, Active Directory, Entra ID, M365, Exchange, SQL Server, Commvault, Citrix, SharePoint, Physical DC hardware, virtualization, and storage.
The required five (5) years must include three (3) years of experience managing a team of IT professionals.
Microsoft Azure migration experience highly preferred.
Valid Class E driver’s license
Firm understanding of systems support and act as subject matter expert, for the team through training staff, manage services, consulting, or other means.
Advanced knowledge of data and voice networks and communication infrastructures and server technologies.
Strong knowledge of vendor communications and purchasing of hardware and software.
Strong interpersonal and communication skills, with proven leadership skills.
Advanced oral and written communication skills.
Advanced skills in management, employee communications and interpersonal professional relationships.
#LI-JK1
Marlton, NJ
Contract To Hire Oct 24, 2024 Development & Test 100% REMOTE - GenAI Data Scientist opportunity!
Overview:
Our client, a technology product development and solutions company in the mortgage space, is seeking a Senior Data Scientist to join their existing team! This is a Contract to hire role and 100% REMOTE!
This is an opportunity to be part of an innovative team!
Job Summary:
Our client is seeking a highly innovative Data Scientist to lead the development of advanced Generative AI (GenAI) applications. This role is ideal for someone who combines analytical skills, technical expertise, and creative vision to convert complex data into actionable insights and groundbreaking AI solutions. You will be at the helm of initiatives involving Large Language Models (LLMs), Foundation Models (FMs), Retrieval-Augmented Generation (RAG) applications, and the fine-tuning of Open LLMs, crafting AI-driven solutions to real-world challenges.
Key Responsibilities:
Model Development:
Leverage LLMs, FMs, and other AI technologies to analyze extensive datasets, develop predictive models, and uncover key insights.
Cross-functional Collaboration:
Work alongside Machine Learning Engineers, business analysts, and stakeholders, ensuring data science aligns with and accelerates our business objectives.
Experimentation and Testing:
Employ an experimentation mindset with A/B testing to validate model predictions, optimize performance, and confirm AI application reliability.
Data Processing, Analysis and Management:
Oversee data collection, preprocessing, and management, maintaining data integrity for model training.
Innovative AI Solutions:
Keep abreast of AI, ML, and GenAI advancements to continually refine our applications and maintain our competitive edge.
Insights and Recommendations:
Provide strategic, data-driven insights and recommendations to inform high-level business strategies.
Mentorship:
Foster a culture of learning and innovation, sharing best practices in data science and AI with the team.
Qualifications:
Bachelor’s or master’s degree in computer science, Data Science, Statistics, or related field.
Over 5 years of experience in data science, demonstrating the application of ML and AI technologies in business contexts.
Deep expertise in statistical analysis, predictive modeling, and ML algorithms, especially with LLMs and FMs.
Proficiency in Python or R and ML frameworks like TensorFlow or PyTorch.
Extensive experience in data manipulation, analysis, and visualization with large datasets.
Knowledge of cloud computing platforms, ideally AWS, and familiarity with data processing and ML services.
Experience with MLOps practices, covering the entire lifecycle from model development to deployment and monitoring.
Exceptional problem-solving capabilities, an innovative mindset, and the ability to excel in a fast-paced environment.
Excellent communication skills, capable of translating complex data insights into clear, actionable business directives.
#LI-JK1
#LI-REMOTE
Neptune, NJ
Direct Hire Oct 24, 2024 Data Overview:
Our client is seeking a Data Specialist to join their dynamic organization. This is a Direct Hire and Hybrid role located in Neptune, NJ.
Position Summary
The Data Specialist works to improve the efficiency, accuracy, and usefulness of data and business systems for all departments by leading reporting initiatives, developing database tools, implementing system efficiencies, and creating a culture of data-driven decision-making. This position collaborates closely with the CFO and Data Manager to provide expert data analysis to further the mission, to make data more accessible to users and to bring more automation to processes and procedures. This position collaborates with the Data Administrator and external contractors/consultants as needed to ensure data needed for reporting is accurate, complete, and ready to use in reports.
Essential Functions
Work with the Data team to successfully complete data projects and reports on time so that leaders can effectively and efficiently carry out initiatives.
Work with the Data Manager to identify/develop new reports and dashboards that will provide new insight for leaders to understand progress towards goals and initiatives
Assist in creating innovative and efficient processes and procedures for business systems, reporting, and data collection, as well as train key staff on new processes and procedures to help users stay up to date amid changing environments and circumstances.
Identify system improvements in consultation with other departments and work with Data team to implement
Lead efforts related to compiling reports so that internal users have the reports needed to make data driven decisions.
Liaison with other internal departments and 3rd party consultants to move forward updates and changes in the database and monitor market changes and opportunities for conference data systems.
Complete technical briefs for systems development projects and serve as the main point of contact for contractors so that contractors are well equipped to develop system tools.
Provide technical support and guidance to staff and users when questions or issues arise with using system tools; resolve as quickly as possible.
Organization Responsibilities
Participate in team meetings
Serve as a participant or as a project manager for projects as assigned
Attend and assist in corporate or executive level meetings and events as needed
Core Competencies
Committed to continuously grow in intercultural competence
Build and maintain relationships that are rooted in honesty, integrity, and honor confidentiality
Work cooperatively with others to produce innovative solutions.
Communicate clearly and accurately, in writing and orally, with unifying messages that motivates people to action
Adapt to an ever-changing work environment so that tasks are carried out seamlessly
Attend to details and deadlines
Quickly master new system tools and applications
Understand complex systems, data compilation, and data manipulation
Provide excellent service and support so that others feel equipped and empowered
Qualification
3+ years of experience in information systems and data management
Understanding of SQL databases and writing SQL scripts and queries
Competent and skilled in SQL, HTML, Microsoft Office Suite, Adobe Acrobat, and project management software
Education
Bachelor’s Degree or related experience
#LI-JG4
Marlton, NJ
Contract To Hire Oct 23, 2024 Development & Test Java/AWS Tech Lead
6-month Contract to Hire
100% Remote – EST Hours
Overview:??
Our client, a national mortgage company, is seeking a Java/AWS Tech Lead to join their dynamic team.
Job Summary:??
Our client is seeking a skilled Tech Lead with deep expertise in AWS services, Java (Spring Boot), and Infrastructure as Code (IaC) tools like Terraform. The ideal candidate will currently be leading a team of 5-6 engineers and have strong experience in modern cloud-native architecture, application performance optimization, code review, and infrastructure automation.
?
Responsibilities:??
Lead a team of 5-6 software engineers, driving technical excellence and ensuring high-quality delivery.
Oversee end-to-end development of cloud-native applications, collaborating with product managers and architects to translate business requirements into technical solutions.
Mentor junior engineers and foster a culture of continuous learning and technical innovation within the team.
Develop, enhance, and maintain back-end services using Java (Spring Boot framework).
Design, implement, and manage applications using AWS services including but not limited to:
AWS Lambda for serverless compute
ECS / ECR for container orchestration and registry
EventBridge for building event-driven architectures
CloudWatch for monitoring and logging
Pinpoint for customer engagement and messaging
Amplify for front-end web and mobile application hosting.
Design and maintain cloud infrastructure using Terraform or similar IaC tools, ensuring best practices in version control, automated deployments, and scalability.
Maintain secure, resilient, and scalable infrastructure while optimizing for cost and performance.
Ensure that code reviews are conducted systematically to maintain high standards of code quality and consistency.
Implement and oversee application monitoring strategies using tools like CloudWatch, identifying and resolving bottlenecks and performance issues proactively.
Lead efforts in identifying, addressing, and remediating security vulnerabilities in the application stack, ensuring that systems remain secure and compliant with industry standards.
Work closely with security teams to manage and mitigate risks related to data privacy, application security, and cloud architecture.
Optimize application performance by profiling, identifying bottlenecks, and implementing solutions for efficient resource management and scalability.
Continuously assess infrastructure costs, recommending and implementing strategies for cost reduction without compromising on performance.
Required Skills and Experience:?
6+ years of experience in software development, with at least 2+ years in a Tech Lead capacity leading teams of 5-6 engineers.
Proven experience working with AWS services, including Lambda, ECS, ECR, EventBridge, CloudWatch, Pinpoint, and Amplify.
Strong proficiency in Java, with preference for experience in the Spring Boot framework.
Expertise in Infrastructure as Code tools like Terraform or similar.
Experience with code review processes, application monitoring, and performance optimization.
#LI-QH1
#LI-REMOTE
Marlton, NJ
Contract To Hire Oct 22, 2024 PMO Salesforce Product Owner
6-month Contract to Hire
100% Remote – EST Hours
Overview:??
?Our client, a privately held mortgage loan origination and servicing company, is seeking an experiences Product Owner with Salesforce Financial Services Cloud expertise.
This is a contract to hire opportunity and 100% REMOTE. Candidates must work EST hours.
??
Job Summary:??
?The Product Owner is responsible for the tactical implementation of the Product strategy. The Product Owner will work closely with Product Managers, Business Analysts, Engineers and leadership to create user stories and prioritized backlogs that are value-add, metric driven and contribute to the success of the business. This role will foster effective cross-team collaboration, drive testing and enable efficient delivery of product enhancements using Agile methodologies with the goal of improving the overall customer and team member experiences and efficiencies.
Responsibilities:
Determines and articulates Minimum Viable Product; that is, identifies those portions of an overall vision that are minimally necessary to achieve company objectives.
Creates, maintains, and prioritizes an Agile team’s work backlog by assessing business and customer value.
Collaborates with other Product Owners to manage inter-team dependencies.
Focuses on outcomes, sets clear success criteria.
Challenges status quo to find new solutions and drive out of the box ideas.
Possesses excellent analytical skills with demonstrated experience turning data into actionable insights.
Demonstrated ability to effectively communicate with both technical and business associates.
Ability to work independently and be a self-starter, Excellent organizational and time management skills.
Collaborates with wider team on project milestones and provides organizational management and stakeholder with relevant updates.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Required Experience:
Bachelor’s Degree or two (2) + years of additional Business Analysis, Product Owner, Programming, etc. Anything relevant in the Product or Tech space would offset the need for a Bachelor's
5 + years of Business Analysis or Product Owner experience as an individual contributor, preferred
Must be able to give examples of their ability to write user stories and acceptance criteria
Salesforce Financial Services Cloud experience
Must work well in a fast paced environment
Must have the ability to ask discovery questions to develop a deep understanding of the requirement
Previous experience in Mortgage Banking, Fintech and/or associated lines of business is highly, preferred. Mortgage Loan Servicing experience highly desired.
Salesforce Certifications are a plus but not required
#LI-REMOTE
#LI-QH1
Burlington, NJ
Contract To Hire Oct 16, 2024 Development & Test Our retail client is looking for a Lead Workday Software Engineer. As a Workday Lead Software Engineer in this role, you will provide guidance and support regarding best practices, industry standards, and process improvements across HR applications. Workday expertise is required.
You will work closely with partners to ensure that their requirements are met and that the applications developed are delivered on time and to the highest possible quality standards.
This is a HYBRID position, with the current requirement of every other week Wednesday and Thursdays in the office.
A Day In The Life
Evaluates user / business requests for new or modified software applications to determine feasibility, cost and time required, compatibility with current system, and computer capabilities.
Consults with users to identify current operating procedures, clarify program objectives, and solve problems.
Prepares flowcharts and diagrams to illustrate sequence of steps the program must follow and to describe logical operations involved.
Analyze current technologies used within the company and develop steps and processes to improve.
Provide detailed specifications for proposed solutions including time and scope involved.
Designs user interfaces to accomplish the goals of business requests.
Designs, Develops, and Tests Code
Develop customizations, extensions, and integrations to meet the needs of the business, and to increase operational efficiency
Writes, tests, troubleshoots and corrects software applications.
Monitors the performance of applications after implementation.
Write documentation to describe program development and logic. Participates in the development of the Support Plan documentation.
Corporate Support
Provide deep support for assigned applications during, before, and after business hours as needed
Technical/Project Leadership
Serve as a technical leader and subject matter expert for Human Resource Information System, providing guidance and mentorship to junior engineers and project teams
Leads projects of small-to-medium size and complexity – providing direction to project team members on technology, implementation, and support.
Communicates the status of projects and deliverables to both IT Management and business stakeholders.
Stay abreast of emerging technologies, best practices, and industry trends related to HRIS systems.
To Be Successful You Should Possess
U.S. Bachelor’s degree or its equivalent in another country required. Experience combined with specialized training/certifications can be considered.
7+ years related work experience.
Must have a working knowledge of a SDLC and Project Life Cycle methodologies
Formulates plan outlining steps required to develop program and submits plan to users for approval
Applies the concepts of System Acceptance and User Acceptance Testing during the development process
Provide clear documentation for implementations
Ensures back-out plans are addressed and documented
Program Language and Technology:
Integration tools including Studio, EIB, Connectors, Java , XML, XSLT, and Web Services
Experience with Web Services and APIs: (WSDL (Web Service Description Language), SOAP (Simple Object Access Protocol), REST (Representational State Transfer) and WS (Web Services) standards.
Knowledge in Integration security (ISU, PGP Key, MFA).
Proficient in report writing, creating custom objects, custom reports, and calculated fields
Strong analytical and problem-solving skills.
Workday experienced is required - HCM, Payroll, Time Tracking, Absence Management, Recruiting, Compensation, and Talent Management.
#LI-JG4
Philadelphia, PA
Contract To Hire Oct 11, 2024 Development & Test Sr. Fullstack .Net Tech Lead
6-month Contract to Hire
Hybrid – Tues – Thurs onsite – Philly, PA 19013
Overview:??
Our healthcare client is looking for a Lead .Net Developer full stack developer with primarily 10+ years of front-end experience. Onsite in Philadelphia Tuesday, Wednesday & Thursday.
Must have:
.Net core, Angular 14+, SQL, microservices architecture, and logging/security experience for external users (for example: ELK stack).
Candidate should also have proven leadership, business, and presentation skills.
Preferred:
API development experience highly preferred. Java, Cloud upgrade / transition – hosting on cloud (GCP) and Liferay experience are nice to have
Additional Job Tasks:
Coordinating with related teams such as enterprise services, informatics, infrastructure, data modeling, testing/QA, security, and architecture.
Assisting the team members with best patterns and practices and ensuring they are followed.
Ensuring security, maintainability, and performance of the application.
Mentoring team members
Refining the requirements and translating them into a detail design of data stores, components, and services.
Assisting the PM with task breakdown, estimation, and assignment.
Creating functional and detail design documentation.
Assisting with production problem resolution.
Being a SME and single point of contact for the PM, business, management, and security office/audit.
Experience of working as a member of an agile team and familiar with agile planning and estimation techniques. Demonstrate a solid understanding of the fundamental rationale for employing an agile approach to implementation
Experience with using engineering practices that compliment an agile approach. Test driven development, source branching strategies, continuous integration etc.
Experience working with TFS for source control, deployment / builds, backlog and task management.
Manage development team using Agile and scrum methodologies
Ability to write design specifications based on architecture blueprint documents
Strong problem solving and analytical skills
Detail oriented, ability to multi-task
Excellent communication interpersonal and organizational skills
Requirements:
Extensive knowledge and experience with following languages/frameworks
.NET 6 and above, C#, LINQ, SQL, JavaScript, JQuery, AngularJs, WebApi, HTML, CSS
Web Services design and development using: WCF, REST
Database skills:
MS SQL/T-SQL (queries and stored procedure development),
ORM
Entity Framework, ADO.NET
Experienced using the following Architecture Patterns and Programming language model:
MVC
MVVM
OOP
Demonstrable experience and skills at applying design patterns to complex application architectures
Factory method
Decorator
Command
Publish/Subscribe
Strategy
Experience with test driven development, writing unit tests and solid understanding how to write testable code
Experience with improving Code Quality using:
Code reviews
Code coverage tools
Code Analysis tools
#LI-QH1
Marlton, NJ
Contract To Hire Oct 10, 2024 Development & Test IBM BPM Team Lead opportunity!
Overview:
Our client, a national mortgage company, is seeking an experience IBM BPM Team Lead to join their expanding team. The ideal candidate should be a Technical Lead with a strong technical background to work on implementation of automation solutions This is a contract to hire position and 100% Remote!
Experience:
12+ years of experience in software development.
7+ years of hands-on experience in designing/developing BPM solutions using IBM BAW and/or jBPM. Experience in using other BPM tools and headless BPM is a plus.
5+ years hands-on experience with Java, Web Services, messaging (MQ and JMS),
5+ years of hands-on experience with Database development, preferred in Oracle.
2+ years of experience with AWS Cloud technologies.
Working experience with Scrum/Agile/XP (or similar iterative development methodology) is preferred.
Familiarity with UI development technologies ReactJS is a plus.
Hands-on experience in development using open source framework, e.g. Spring Boot, Hibernate, is a plus.
Previous working experience in the mortgage (or other financial) industry is a plus.
Outstanding work ethic and commitment to organization success.
Willingness to adapt to and self-learn new technologies and deliver on them.
Excellent verbal and written communication skills with ability to clearly articulate status of requests and issues both with IT and business partners.
Job Responsibilities:
Serve as a lead developer and coordinate development efforts on individual project.
Work in a fast paced environment on multiple ongoing projects, and deliver automation solutions by leveraging various technologies.
Participate in all phases of the software development cycle from inception, design, development, implementation through post-production support following agile methodology.
Work closely with process engineer/analysts to analyze business requirements and design technical solutions.
Adhere to IT Control Policies throughout the project life cycle, and ensure delivery of automation solutions with high quality.
Document the detailed application specification and technical design.
Provide technical expertise and documentation as needed to support other team members
Perform production support of system including environment setup, administration, troubleshooting, and performance tuning.
Soft Skills:
Willing to learn new technologies/software and have a passion for development.
Ability to work in a fast-paced, dynamic environments
Strong work ethic with good time management skills
Ability to work with diverse, geographically distributed teams
High level of focus and attention to details
Proactive approach
Take ownership of your work and the projects you are assigned to
Superior Organizational Skills
Excellent Communication Skills
#LI-JK1
#LI-REMOTE
Marlton, NJ
Contract To Hire Oct 9, 2024 Development & Test Overview:
Our client, a software company headquarted in Marlton, NJ, is seeking an experienced Sr. Data Scientist to join their growing team! This Data Scientist will focused on their GenAI iniatives including developing an application leveraging optical character recognitition concepts.
This is an exciting time to join a team delivering cutting edge AI products to the market place!
This is a contract to hire opportunity and 100% remote. Candidates must be located in NJ, PA, DC or TX for monthly travel.
Summary:
The Data Scientist IV is a senior-level role that requires managing significant data-driven projects and initiatives across the organization. This role is pivotal in shaping strategic decisions through Data, AI, Machine Learning and advanced analytics. This role requires deep analytical skills and the ability to work closely with senior management and cross-functional teams.
Essential Job Duties and Responsibilities:
Lead and oversee the design, development, and implementation of data science solutions using advanced statistical modeling, machine learning algorithms, and predictive analytics techniques.
Collaborate with cross-functional teams, including data engineers, software developers, and business stakeholders, to identify business objectives, gather requirements, and translate them into actionable data science projects.
Mentor and provide guidance to junior data scientists, fostering a collaborative and learning- oriented environment.
Present information using data visualization techniques.
Propose solutions and strategies to business challenges.
Oversee the research and development of new models and algorithms, driving innovation within the company.
Collaborate with senior leadership to align data science projects with strategic objectives.
Lead cross-functional teams to ensure the successful deployment of data science solutions.
Serve as the subject matter expert in advanced statistical analysis and machine learning techniques.
Evaluate emerging technologies and methodologies to continually improve the effectiveness of data science initiatives.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Supervisory Responsibilities:
This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.
Qualifications:
Exceptional analytical and quantitative problem-solving skills.
Expertise in Python, R, SQL, and familiarity with AWS cloud services and big data technologies.
Demonstrated leadership in managing large-scale data projects and teams.
Outstanding communication and collaboration skills to work effectively with all levels of the organization.
Education and/or Experience:
Master’s or PhD in a quantitative field such as Data Science, Statistics, Computer Science, or Engineering.
7+ years of professional experience in data science or a related field.
Must have:
Must have at least 7 years of hands on Data Science experience, with recent focus on applying GenAI concepts
Background in Python
Must have AWS cloud for deployment
Must have OCR (optical character recognition) knowledge
Experience with Mortgage OR a Technology START UP environment is ideal
#LI-JG4
Philadelphia, PA
Direct Hire Oct 8, 2024 PMO Direct Hire
Local candidates preferred- Philadelphia, PA
No sponsorship- must be eligible for hire
No 3rd party consultants
Overview:
Our client is growing! This is a DIRECT HIRE Role! Our client is currently seeking an experienced Technical Writer to join their Product and Software Architecture Teams to enhance their current system architecture documentation.
This Technical Writer will have strong documentation skills and to help drive the delivery of the organization’s products and services.
Our client is an innovative, global, ecommerce and platform-as a-service organization that is transforming the way payments are secured and processed. Our client is a leader across the globe in several industries including retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. Our client’s innovative solutions across areas including payments, security, identity and data analytics are available on all popular ecommerce avenues in-stores, online and from your mobile devices. They are supported by rapid API adoption which enhances performance. Our client’s platform operated on a single technology stack allowing for the ability to scale globally.
Ideally, Candidates should be commutable to Philadelphia HQ working onsite 1-2 times per week.
They will also consider candidates located on the East Coast that travel in monthly.
The office is easily commutable by car or train.
Job Description
The Technical Writer reports to the Platform Solutions team and is focused on delivering detailed and easily understandable documentation for both internal teams and external clients.
The Technical Writer will work closely with project managers, engineers, testers, analysts, stakeholders, and various subject matter experts.
This person will create user guides, instruction manuals, and other supporting documentation to ensure that users and clients have the resources to properly utilize service offerings.
The successful candidate will need to work with SMEs across the organization to understand business and technical processes in order to create thorough and accurate documents for users and clients.
The Technical Writer will directly impact how users and clients interact with and use a variety of services. They will also be involved with preserving critical, client-sensitive information, improving training quality, and improving customer satisfaction through clear and concise documentation.
Qualifications/Skills
Bachelor’s degree or higher from an accredited college or university – A modest preference will be given to those who have studied STEM or business disciplines.
5-7 years of Technical Writing experience focused in the documentation of system architecture, design and workflows
Ecommerce, Payment Industry or similar industry experience required
Must have Strong understanding of API Integrations and have documented API System Architecture previously
Understanding of Microsoft/ .NET Platform environment and ability to demonstrate understanding .NET of application architecture, application integrations and API Connections
Experience writing step by step processes for system integrations through API connections
Ability to ask the right questions to close the gap in requirements
Candidates must be adept at synthesizing, simplifying, and conveying complex concepts into information that can be digested by a less-technical audience.
Comfortable working in a fast-paced, somewhat unstructured, and entrepreneurial environment; a demonstrated willingness to identify business needs and propose approaches for adding structure is a huge plus.
Capable of understanding client issues and requests, and then translating them into an appropriate deliverable or request.
Self-starter, quick learner, high energy – Candidate must be able to work autonomously and be dynamic when priorities shift.
Seeking individuals who are passionate about technology and want to dig into the details of the platform and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used).
The role will be multifaceted and is expected to entail engagement with team members from virtually every group within the client
Familiar with software used by BAs, PMs, and in similar roles – Ideal candidate will have experience with some combination of MS Project, Lucid Chart, MS Office, Jira, Confluence, and Baslamiq.
#LI-KO1
Philadelphia, PA
Contract To Hire Oct 8, 2024 Development & Test Our healthcare client is looking for a Senior Full Stack .Net Tech Lead with primarily 10+ years of experience in distributed systems integration and web/portal technologies. This will be a hybrid role, following return to work guidelines - consultant will be expected to come into the office in Philadelphia Tuesday through Thursday.
Must have:
.Net core, Entity Framework, API Development, SQL, microservices architecture, and logging/security experience for external users (for example: ELK stack).
Candidate should also have proven leadership, business, and presentation skills.
Preferred:
Angular 12+ experience, Cloud upgrade / transition – hosting on cloud (GCP) and Health domain knowledge are a plus.
Additional Job Tasks:
Coordinating with related teams such as enterprise services, informatics, infrastructure, data modeling, testing/QA, security, and architecture.
Assisting the team members with best patterns and practices and ensuring they are followed.
Ensuring security, maintainability, and performance of the application.
Mentoring team members
Refining the requirements and translating them into a detail design of data stores, components, and services.
Assisting the PM with task breakdown, estimation, and assignment.
Creating functional and detail design documentation.
Assisting with production problem resolution.
Being a SME and single point of contact for the PM, business, management, and security office/audit.
Experience of working as a member of an agile team and familiar with agile planning and estimation techniques. Demonstrate a solid understanding of the fundamental rationale for employing an agile approach to implementation
Experience with using engineering practices that compliment an agile approach. Test driven development, source branching strategies, continuous integration etc.
Experience working with TFS for source control, deployment / builds, backlog and task management.
Manage development team using Agile and scrum methodologies
Ability to write design specifications based on architecture blueprint documents
Strong problem solving and analytical skills
Detail oriented, ability to multi-task
Excellent communication interpersonal and organizational skills
Requirements:
Extensive knowledge and experience with following languages/frameworks
.NET 6 and above, C#, LINQ, SQL, JavaScript, JQuery, AngularJs, WebApi, HTML, CSS
Web Services design and development using: WCF, REST
Database skills:
MS SQL/T-SQL (queries and stored procedure development),
ORM
Entity Framework, ADO.NET
Experienced using the following Architecture Patterns and Programming language model:
MVC
MVVM
OOP
Demonstrable experience and skills at applying design patterns to complex application architectures
Factory method
Decorator
Command
Publish/Subscribe
Strategy
Experience with test driven development, writing unit tests and solid understanding how to write testable code
Experience with improving Code Quality using:
Code reviews
Code coverage tools
Code Analysis tools
#LI-JG4
Marlton, NJ
Contract To Hire Oct 7, 2024 Development & Test Remote - QA Automation Engineer opportunity!
Overview:
Our client, a technology company, is building out a new QA team to support a brand new platform build and they are seeking a several QA Engineers with Selenium Automation skills.
This position is 100% remote but candidates must be commutable to Conshohocken, PA, Marlton, NJ or Dallas, TX for monthly travel.
This is a contract to hire position.
Job Summary:
The QA Engineer II is responsible for working alongside development teams to ensure the software meets quality standards. They are responsible for designing and executing complex test plans, developing and maintaining automation frameworks, identifying and documenting defects, and overseeing the implementation of corrections. The QA Engineer II may also perform manual and automated testing, as well as API, performance, and database testing. They are expected to have strong analytical skills, be detail-oriented, and be able to effectively manage complex projects.
Essential Job Duties and Responsibilities:
Design and execute comprehensive test plans and test cases, emphasizing both manual and automated testing.
Lead API testing efforts using tools like Postman to ensure API reliability and performance.
Manage and enhance test cases using Zephyr, integrating testing tools with JIRA for efficient defect tracking.
Develop and maintain robust automation frameworks using tools such as Selenium or TestNG.
Collaborate closely with cross-functional teams to ensure high software quality throughout the development lifecycle.
Lead the establishment of roadmaps for automations and optimize testing processes.
Design and implement test plans for integrated services to improve quality with efficient delivery timelines.
Identify, document, and track defects, collaborating proactively with developers for timely resolutions.
Stay updated on new testing tools, methodologies, and industry trends.
Proficient in MongoDB for database testing and validation.
Maintain regular and punctual attendance.
Education and/or Experience:
Bachelor's degree in Computer Science, Engineering, or related field.
3+ years of experience in QA, with a strong emphasis on both manual and automated testing.
Proficiency in test automation tools (e.g., Selenium, TestNG) and test case management tools like Zephyr.
Extensive experience in API testing, particularly with Postman.
Strong analytical, problem-solving, and communication skills.
Knowledge of mortgage processes, document processing, and rules engines is highly desirable.
#LI-JK1
#LI-REMOTE
Marlton, NJ
Contract To Hire Oct 7, 2024 Development & Test Java Software Engineering Manager
Remote – Once a month onsite in Marlton, NJ, Conshohocken, PA, or Dallas, TX
6-month Contract to Hire!!!
Overview:??
Our client, a technology company, is building out a new software engineering team to support a brand new platform build and they are seeking an experienced Software Engineering Manager with Java/AWS skills.
This position is 100% remote but candidates must be commutable to Conshohocken, PA, Marlton, NJ or Dallas, TX for monthly travel.
This is a contract to hire position.
Job Summary:??
The Software Engineering Manager will provide Technical Leadership for all stages of Software design, development and maintenance of large complex applications. This role should have a proven track record of leading agile teams, defining and driving modern engineering practices to deliver powerful yet intuitive outcomes that aligns with technology roadmap. This position will balance between leading the development and testing teams, focusing on execution, influencing improvements (across automation, productivity, innovation, quality, and predictability) and driving change.
Essential Job Duties and Responsibilities:
Lead a team of contractors and employees across multiple projects.
Provide leadership in execution and delivery to technology teams in support of the business applications. This includes leading and coordinating activities throughout development and ensuring on time delivery with quality.
Provides architectural guidance and ensures the solutions designed are highly scalable and can be cloud ready.
Work closely with business stakeholders across business channels, participate in the planning processes, establishing and implementing applications based on corporate architecture direction and managing the maintenance of existing applications.
Manage multiple active projects in parallel from execution and delivery.
Project manages all the application development activities and ensures timely delivery of the projects without compromising quality and performance of the system.
Ensures the best development processes and technologies are used in the design and implementation of applications.
Bring innovative new ideas to solve complex problems.
Empower the team to be accountable and responsible for their deliverables.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
Expertise in building message based distributed, scalable, and resilient systems.
Strong experience in Agile/Scrum running and developing Agile Teams
Experience with SQL and NoSQL databases.
Knowledge and experience with HTML5, JavaScript MVC frameworks
Background in enterprise web development and object-oriented programming, analysis, design, and implementation
Strong problem solving, logic, and analytical skills.
Experience developing and integrating RESTful APIs.
Experience developing and maintaining SOAP based Web Services
Experience developing applications using Microservices Architecture.
Experience with Container technologies such as Docker Hub, Kubernetes and AWS
Knowledge of CI/CD pipelines, test automation.
Demonstrates the ability to accurately identify and quantify levels of risk and propose mitigating actions.
Demonstrates ability to critically analyze technical trade-offs between different design options. Drives overall design and technical architecture.
Demonstrates technical proficiency in information engineering, tools, languages, and environments. (Includes data modeling, data management and repository management).
Experience leading mortgage industry-based application development is a plus.
Experience with python to be able to develop proof of concepts is a plus.
Experience with Open source rules engine platform and orchestration platform is a plus.
Experience leading mortgage industry-based application development is a plus.
Experience with python to be able to develop proof of concepts is a plus.
Experience with Open source rules engine platform and orchestration platform is a plus.
Education and/or Experience:
7 years of experience in leading enterprise level application development including application architecture
5+ years of hands-on experience developing large scale n tier applications using J2EE, Spring framework, hibernate and web technologies.
5+ years of solid experience in building cloud native applications using microservices and cloud deployment.
BS or higher in Computer Science or related technology field
Relevant professional certification will be considered as a testament to the candidate being on a constant learning path.
#LI-REMOTE
#LI-QH1
Marlton, NJ
Contract To Hire Sep 30, 2024 Development & Test 100% REMOTE - QA Selenium Automation Engineer (Web UI)
Overview:
Our client, a national Mortgage company is looking for an experienced QA Automation Engineer experienced in Selenium Test Automation and testing externally facing Web UI.
This position is a 6 month contract opportunity to extend. It is 100% Remote, EST/CST preferred.
Summary:
QA Automation Engineer is a results oriented Software QA Engineer lead with minimum 8 years total hands-on experience. This person must have proven liaison experience and partnership skills to effectively manage client expectations along with accomplished communication, negotiation, and problem resolution skills. It is crucial they are an innovative problem solver with hands on testing experience and automating test cases. The candidate should also have the ability to see both the business and technical sides of the problem. Reengineered and facilitated key QA methodologies, processes and metrics standards resulting in increased quality of releases delivered to clients. Strong expertise in automation and backend testing. Strong analytical skills with solid technical background in distributed development environments.
Essential Job Functions:
Lead QA initiatives for a project with possible coordination of offshore resources while contributing to the testing effort in a hands-on role
Work with supervisor to oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and using tools and processes to ensure quality goals are met
Act as key point of contact for QA aspects of releases, providing QA services and coordinating QA resources internally and externally
Review requirements and/or non-business requirements
Develop and execute procedures, plans, test cases and scripts (manual and automated)
Build automated test scripts (using Selenium based framework or LoadRunner)
Work closely with cross-functional organizations, project teams and clients to develop project schedules, execute test plans and cases and deliver high quality products
Track testing risks and develop mitigation action plans
Responsibilities will include the creation and execution of detailed test scripts to verify software functionality and/or performance and adherence to business and non-business requirements
Qualifications:
Proven experience with a variety of different testing techniques such as UI Testing, Automated Testing, Behavior Driven Development Strategies
Strong expertise in designing and implementing automation tests using Java and Selenium
Proficient in testing and automating REST APIs and Web Services
Experience with In-Sprint Automation
Experience working in an Agile development and continuous integration environment
Experience managing QA teams on initiatives of at least 3 people
Proven ability to lead offshore teams
Capable of adapting to a rapidly evolving environment
Expert at SQA methodologies, tools and approaches (manual and automated testing experience)
Knowledge of Java, JavaScript, HTML, SOAP/XML, SQL required
Extensive knowledge of QA tools such as ALM, Jira and methodologies
Extensive experience with of cross browser testing, compatibility testing, web services and mobile device testing
Strong written and verbal communications skills
Excellent leadership and coaching skills
Strong people management, interpersonal communication and collaboration skills
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partner
Experience and good understanding with Chrome Dev tools, UNIX command, Shell scripting, Eclipse, HTTP, HTTPS, Test Driven Development a plus
5 years working on SDLC compliant on-shore and off-shore team environment
Education and/or Experience:
Bachelor’s Degree in Computer Science from a Four (4) year College or University or equivalent education/experience
Advanced skills, subject matter expert with 8+ years QA experience.
Mortgage Industry experience highly preferred
UI Automation Testing
#LI-JK1
#LI-REMOTE
Philadelphia, PA
Contract To Hire Sep 25, 2024 PMO Customer Experience Analyst
12 month + contract – High Likelihood of Extensions or Conversion to Direct Hire!
Hybrid – Tues-Thurs – Philly, PA 19013
Overview:
Our client a major health care company is looking for a Customer Experience Analyst that is very confident and can communicate with an executive level audience. The resource will support member facing applications, including member portal, mobile app, and vendor supported portals. Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals. Works well under general supervision and can work independently, as well as providing technical and analytical support. Resource will gain technical expertise and make recommendations for solutions which may impact the overall design or capabilities within the portal. The best candidate will be outgoing, confident and have excellent communication skills as they will work with all audience levels. Adaptability and multitasking are critical for the success of this role. The ability to work well under general supervision and work well independently. The position is onsite in Philadelphia Tuesday, Wednesday & Thursday.
Key responsibilities to include:
Production support: Assess and research inquiries from multiple business areas for resolution. Assign and coordinate with IT areas and/or vendor support. Manage relevant communication and updates with impacted stakeholders.
Assist in checkout of production releases as needed.
System support: Assist in developing processes and performing system administration tasks as needed.
Project support: Assist in determining requirements, impacts, developing documentation, procedures, and guides.
Serve as an internal expert regarding use of the applications
Assistance in documenting job process and aids.
Experience with Health Insurance, Customer Service, and ServiceNow or other ticketing systems are a plus.
Experience
Knowledge of the Microsoft office suite of products (Word, Access, and Excel).
1-2 years’ experience writing requirements under a Waterfall Methodology
Understand and utilize best practices in documenting and maintaining business process artifacts.
SDLC Knowledge and experience
Experience with ticketing systems and process which centers on customer service experience.
Executive Stakeholder Experience
Creating Documentation
Develop requirements
Customer Service Experience
Health Insurance Experience/Knowledge
Philadelphia, PA
Contract To Hire Sep 24, 2024 IT- Other Our healthcare client needs an Associate Systems Access Administrator. This is a hybrid position onsite in Philadelphia Tuesday, Wednesday & Thursday.
Position Summary:
Complete assigned training for how to establish and remove access to applications, databases, and share drives, etc. for the family of companies based on information submitted through the Online Service Desk. Requests are to be completed within 5 business days of the date assigned to one of our team queues.
Partner with Senior team members to learn how to quality check work assigned for completion.
Work collaboratively with others in a rapidly changing environment by employing a team-oriented approach focusing on delivering prompt and courteous responses to internal and external customers.
Required Skills and Education:
Excellent oral and written communication skills
Sound analytical and problem solving abilities
Ability to interact with all levels of management
Knowledge of Microsoft Active Directory
Knowledge of Service Now
Ability to complete assignments using Microsoft products (Excel, Word, PowerPoint & VISIO)
College degree in Computer and Information Science preferred but not a show stopper if demonstrates can do the job through previous experience
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Mount Laurel
Contract Sep 4, 2024 PMO Project Manager (Change Management)
100% Remote – EST hours
6-month Contract – High Likelihood of Extension or Conversion!!!
**W2 & C2C Rates - MUST be eligible for hire without sponsorship now OR in the future*
Overview:
Our client, a national mortgage and financial services organization, is seeking an experienced Project Manager to join the team! This is a long term contract opportunity. The Project Manager will have overall responsibility to manage a portfolio of strategic and operational projects for the Residential Servicing Operations of the Company. This position is 100% and EST hours.
Primary Responsibilities
Manage the project portfolio projects assigned and related priorities to drive alignment with all business units and other key stakeholders.
Provide leadership for strategic and operational projects to improve the service delivery to our clients
Set and manage project expectations ensuring all applicable functional areas are engaged
Initiate and lead project planning activities such as Statement of Work and Management (WBS, Project Change Control, SOW), Stakeholder Identification and matrixed Human Resource Management, Risk & Issues Management, Communication Management, etc.
Create and maintain a project schedule for each project by identifying and monitoring Resource Estimates, Overall Project Timeline, Project Milestones, Task Dependencies, Critical Path
Control and track project performance in respect to Time, Cost, Risk and Quality by constantly evaluating project progress, conducting regular team status meetings, reporting project status on weekly basis to management and the project team, executing an updating management plans as necessary, resolving and documenting issues. Measure project performance using appropriate tools and techniques
Report and escalate to management as needed
Perform risk management assessments to minimize project risks
Build and execute plans to ensure support group readiness for implementation.
Coordinate meetings, as needed, to initiate working sessions, resolve project issues, and manage project risk.
Promote continuous improvement by conducting, documenting, and communicating lessons learned
Prepare and conduct informal and formal presentations
Create and maintain comprehensive project documentation
Influence departmental procedures and objectives
Build relationships with all functional areas and manage stakeholder expectations
Qualifications
Bachelors/master’s degree in project management or business-related field (Mortgage Banking knowledge is a plus)
Minimum of five years of project management and/or consulting experience
Solid knowledge of and demonstrated experience in project management processes and methodologies
Six Sigma Certification a plus
Knowledge and demonstrated experience in change management and business process re-engineering
Extensive experience in meeting planning, facilitation, and public speaking
Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio, Project)
Comfortable in ambiguous and fast paced environment.
Able to operate at a high level while willing to work on intimate details of a situation
Crisp communication and presentation skills
Ability to build relationships with and influence other functional areas
Good negotiation skills
Ability to build consensus
Detail and big picture orientation
Organization and time management skills: Operates independently with minimal guidance by management
Problem-solving skills with ability to perform root cause / corrective action analysis
Strong interpersonal skills
Ability to manage multiple tasks in parallel
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Newark, DE
Direct Hire Aug 7, 2024 IT- Other SENIOR CYBERSECURITY ANALYST opportunity!
Overview:
Our client, a Delaware based water company, is seeking a Network Security Engineer to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Newark office so they can work onsite 5 days a week. This position is not offering sponsorship at this time.
Job Summary:
This position is responsible for ensuring the security and integrity of all company computer related equipment and networks. This position requires deep expertise in cybersecurity frameworks, controls, threat detection, incident response, vulnerability management, and network security within a hybrid IT/OT environment. The position is responsible for monitoring the changing threat landscape, monitoring compliance with security policies and practices, and both proactively and reactively responding to technology-based threats.
Responsibilities:
Plan and Develop Security Posture
Anticipate and identify security needs implementing new processes, enhancements, applications, and services.
Administer a security portfolio supporting: Authentication, Authorization, Domain Services, Auditing, Logging, and Security for the Perimeter, Edge, Core, Endpoint devices, and their respective components
Administer, maintain and implement security monitoring tools across the enterprise
Propose policies, procedures, and technology to proactively address threats, trends, and findings from monitoring activities
Monitor security requirements and compliance across technology systems in all phases of the system life cycle.
Maintain and Develop the Cybersecurity and Information Security programs
Assures the use of approved methodologies for security initiatives
Monitor and maintain success criteria metrics for all security initiatives
Administer the organization’s penetration and vulnerability assessment program and audits
Administer the organization’s training on information security, cybersecurity, and security awareness
Administer and monitor the organization’s phish campaigns.
Implement, administer, and maintain networking and cybersecurity security related equipment, software, and services
Monitor and Respond to Threats
Implement, and administer appropriate technology and services to ensure the ability of the organization to prevent and respond to technology security threats
Develop, and administer solutions to monitor, enforce, and remediate compliance with organizational technology security policies, goals, and objectives
Evaluate and monitor technology activities to ensure that security safeguards are appropriately installed and configured. Perform remediation where necessary
Conduct regular vulnerability assessments to identify cybersecurity gaps and areas for improvement through the organization
Prioritize and remediate vulnerabilities, collaborating with others where appropriate
Analyze logs from various sources (firewalls, IDS/IPS, servers) to detect and respond to security events
Develop and refine SIEM rules and use cases to improve detection accuracy
Perform proactive threat hunting to identify and mitigate potential threats
Participate in efforts to ensure the organization’s ability to recover from and respond to potential security risk events
Monitor, evaluate, and respond to cybersecurity related alerts from both internal and third-party sources
Plans and Develops Application Roadmap & Project Schedule
Assures the development of, and adherence to a roadmap and lifecycle for the portfolio
Propose and execute projects and priorities according to strategic and tactical imperatives
Assure Compliance with Security Policies and Practices
Ensure the organization’s compliance with policies, guidelines, procedures, and regulations
Identify and remediate security incidents and/or noncompliance with policies
Develop and lead internal/external security risk assessment processes including developing assessment criteria and methodology, reporting, responses to findings. Develop, evaluate, and execute remediation plans where necessary.
Evaluate proposed purchases, projects, and changes to the technology environment to ensure appropriate technology security requirements are include in the statements of work, procurement documents, and implementation plans.
Administer and execute periodic cybersecurity assessments program for vendors
Monitor and enforce segregation of duties and appropriate use of privileged accounts within the technology stack.
Comply with and support activities initiated by Audit personnel
Prepare and draft responses to audit and security assessments
Implement approved audit and assessment recommendations
Develop, track, and ensure that plans of actions, milestones, and remediation plans are in place for identified vulnerabilities
Assures the Company’s Risk is Managed and Minimized
Ensure adherence with contractual obligations, licensing terms, manufacturer requirements, and best practices based on published authoritative guidance
During contract discussions, negotiate favorable business terms on behalf of the company
Implement redundancy/resiliency in application and services
Assure that proper records and documents are created, maintained, and recoverable
Participate in review, enhancement and exercising of the Incident Response Plan
Required Skills and Experience:?
Bachelor’s Degree in Computer Science, Information Technology, or related discipline from an accredited college or university, with a minimum five years of experience in Technology security, or equivalent combination of education and experience. Professional certifications such as CISSP, CEH, or equivalent. Working knowledge of security, networking, and Technology Infrastructure related concepts, as well as common technologies and tools that support the latter. Knowledgeable in Linux, Windows server and desktop OS, Active Directory, virtualization platforms, backups/disaster recovery, file systems, email server administration, databases, and enterprise scale applications.
ADDITIONAL REQUIREMENTS:
Experience:
Leading the design and implementation of all aspects of technology security
Leading and executing complex initiatives
Managing compliance with policies, regulatory requirements, licensing, and contracts
Skills:
Time and risk management/prioritization
Independent production
Complex research, problem solving & analysis
Verbal, written and interpersonal communication with management
Specialties:
Security controls and frameworks (CIS/CSF)
Vulnerability Scanning
Endpoint Detection and Response
Firewalls
Security Information and Event Management
Identity and Access Management
Multifactor Authentication
Active Directory Security
Technology Networking
Zero Trust Architecture
The ability to manipulate a keyboard is necessary for on-line communications, measurement and maintenance of systems. Speaking, writing and reading are required for communications with other personnel; development of system documentation for standards, disaster recovery plan and special instructions; system measurement analysis and interpreting daily statistics. Visual acuity is required for analyzing system performance and monitoring daily statistics. Advanced thought processes and learning abilities required to permit the development of plans and courses of action from complex alternatives
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Philadelphia, PA
Contract To Hire Jul 31, 2024 Development & Test Role: Sr. Database Administrator
Type: Contract-to-hire (converts to perm at 6 months)
Location: Philadelphia, PA (Center City) - hybrid schedule, 3 days on-site (Tues - Thurs)
Our local client is looking for a Senior Database Administrator to work directly with various IT associates including Application Development, Server Admin, Networking, Database Administration, and others.
Specific Duties:
1. Provide Mid-level Microsoft SQL Server Database Administration support. (e.g., Installing / Upgrading / Backup and Recovery / Configuring / SSMS / SSIS / SSRS / Always on Failover Clustering / Performance Tuning / Troubleshooting).
2. Monitor, evaluate and resolve database system health issues. Provide guidance on query redesign, index modifications, database configuration changes, and database related application process improvements.
3. Provide performance monitoring and measuring of all database components and provide input on capacity and performance planning.
4. Escalate issues for technical assistance as required.
5. Participate in basic to moderately complex projects as assigned as a team member.
6. Produce and maintain documentation of various database related processes and procedures.
7. Apply administration security, design and performance best practices in daily operations.
8. Participation in a 24/7 Production support call rotation.
9. Willingness to learn and support other Database managements systems as needed (BigQuery, MySQL, PostGreSQL).
Qualifications:
1. BA/BS in Computer Science, Information Systems, or related field, or equivalent knowledge acquired by work experience and training.
2. Industry-recognized technical certifications are a plus (e.g. SQL, MCDBA)
3. Working Knowledge of database file structure, retrieval and access methods, and performance analysis. Demonstrated analytical skills, excellent written and verbal communication skills, judgment, and the ability to work effectively with clients and IT associates in a collaborative and cooperative manner. Basic Understanding of the development process and business process.
4. Five (5) or more years’ related IT experience working as a SQL Server database administrator and familiarization with related technologies and tools.
5. The position is primarily for MS SQL Server support. Additional experience with GGP BigQuery or GCP Cloud SQL (MySQL) is a plus. Potential opportunities to learn/support other DBMS’s such as Google BQ and MySQL.
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Menlo Park, CA
Direct Hire Jul 29, 2024 PMO Lead UX Product Designer opportunity!
Direct Hire Full Time
Overview:
Our client, a prenatal and women’s health diagnostics company, is seeking a Lead UX Designer to join their team on a fulltime basis!
This is an exciting opportunity to join a growing start up pre-IPO and be a part of building out a Direct to Consumer product!
Ideally, they are seeking candidates located in the Bay Area, CA working in a hybrid model, but are open to candidates nation-wide that would work on a remote basis.
This position does not offer sponsorship.
Job Summary:
Our client is looking for a dynamic and talented Lead UX Product Designer to own and manage all UX Design. UX plays a critical role in the diagnostic testing field. As Lead UX Product Designer, you’ll get to design a world-class, seamless, end-to-end user experience for both physical lab operations (used by internal members of our clinical lab), and digital experiences (used by external healthcare providers and patients) including owning their direct to consumer genetic testing product. As the company’s only designer, you’ll play a critical role collaborating closely with R&D, engineering, our clinical team, marketing and company leadership, to implement various design solutions to significantly improve the user experience across the board. This is a high impact role with tremendous growth potential and your responsibility will expand quickly as the company scales.
Key Responsibilities:
As a UX Product Design Lead, you will be responsible for creating unique, clean and delightful experiences for all stakeholders
Deeply understand user behaviors (external customers and internal users) every step of the way, and solve pain points for them through better UX design
Drive the design vision of the company, working closely with Product Management, Engineering, and Product Marketing leaders
Work closely with Product Management and Engineering to plan and create a backlog, push features and design updates, and QA and fix bugs
Work on features and products that cross all experiences; both involving lab processes and software (desktop, mobile web, and native mobile)
Design and iterate solutions with various stakeholders in a fast-paced environment
Present your work effectively through prototypes, user journey diagrams etc., and help guide decision-making in a thoughtful, empathic, and productive way
User quantitative and qualitative data to create designs that serve the user Requirements:
To be successful, you’ll need to be a customer-centric designer that balances business goals with creative execution
4+ years of product design experience, with at least 1+ years independently leading UX projects
Diagnostic testing, genetics, or biotech experience is preferred
Excellent communication and collaboration skills, with the ability to think and articulate objectively
Extensive experience with Figma, Sketch, Abstract, Overflow, and Zeplin
Experience with analytics tools like Google Analytics, Mixpanel, and Segment
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