Wayne, PA
Direct Hire Feb 12, 2025 Development & Test Direct Hire Role
No sponsorship is available, must be eligible for hire without
No 3rd party contractors
Hybrid in Wayne, PA 2-3 days/week- local candidates only
Overview:
Our client, a global logistics company, is seeking an experienced Director of IT QA to join the team! This is a Direct Hire opportunity.
Summary:
Our client is looking for a visionary Director of Quality Assurance to lead our Software Quality Assurance (SQA) team with a focus on advancing test automation. This role demands expertise in software quality methodologies, a strong grasp of test automation frameworks, and hands-on experience within the .NET ecosystem.
Key Responsibilities
1. Leadership and Team Management (25%)
Guide, mentor, and manage the SQA team to align with the company’s strategic objectives.
Develop and execute strategic plans for the department, emphasizing continuous improvement and industry best practices.
Collaborate with Development, Product Management, and Operations teams to ensure smooth, high-quality software deployments.
2. Test Automation (30%)
Build and maintain robust test automation frameworks tailored to the .NET environment.
Promote the adoption of automation tools and methodologies across teams.
Enhance test automation practices, ensuring extensive test coverage and optimizing efficiency.
3. Quality Assurance Practices (20%)
Define, monitor, and refine quality assurance processes, metrics, and standards.
Oversee the defect lifecycle, ensuring timely resolution and tracking.
Ensure all software releases meet quality benchmarks before production deployment.
4. Test Data Management (15%)
Create and maintain test data strategies to support both automated and manual testing efforts.
Guarantee the accuracy, availability, and compliance of test data.
Partner with development and operations teams to manage test data aligned with data privacy and regulatory requirements.
5. Innovation and Continuous Improvement (10%)
Keep abreast of emerging trends and technologies in quality assurance and test automation.
Introduce innovative solutions to boost testing efficiency and effectiveness.
Foster a culture of learning, adaptability, and growth within the SQA team.
Qualifications and Skills
Education and Experience
A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline.
A minimum of 10 years of experience in software quality assurance, with at least 5 years in a leadership capacity.
Extensive experience in test automation, including hands-on work with tools like Selenium, NUnit, and MSTest.
Core Competencies
In-depth understanding of the software development lifecycle (SDLC) and agile principles.
Exceptional leadership and team management abilities.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proven ability to handle multiple projects in a dynamic, fast-paced environment.
Technical Expertise
Proficiency in the .NET framework and C#.
Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with performance testing tools and methodologies.
Hands-on knowledge of tools like Azure DevOps for managing automated testing processes.
#LI-KO1
West Chester, OH
Contract Feb 12, 2025 Infrastructure & Support Sr. Network Infrastructure Engineer opportunity!
Overview:
Our client, a global luxury retail and ecommerce brand, is seeking an experienced Sr. Infrastructure Engineer focused in networking technologies.
This position is a contract position with an initial 12 month duration. Candidates must be local to West Chester Township, Ohio.
Job Summary:
The Sr. Infrastructure Engineer will be responsible for providing expertise to assure the effective performance of one or more key components of the organization’s technical infrastructure for large to enterprise environments. This resource will need to have technical expertise in infrastructure architecture, network topology and associated tools and technology.
Responsibilities:
Support SD-WAN operations between Data Centers, Fulfilment Centers, Brand HQs and Retail stores.
Support Aruba Wireless Infrastructure for all sites including firmware and hardware upgrades.
Support Data Center Technologies like Nexus Routing and Switching, troubleshooting, and assisting with hardware upgrades.
Assist with reviewing the current environment, detecting critical deficiencies, and recommending solutions for improvement.
Implement complex LAN/WAN and Data Center Infrastructure utilizing the industry’s best practice.
Perform physical installation, configuration, and implementation of network hardware.
Gauge network health manage Cisco Routers/Switches and other network components, and manage Internet, Intranet and third-party connections, and use diagnostics and monitoring tools for matrix reporting.
Assist with network installation and configuration of new Retail Stores and Fulfilment Centers, while providing support for existing locations.
Contribute to network operations practices, standards, measurements, and reporting requirements.
Actively provide architecture and implementation of current network technology solutions within a multi-campus environment.
Participate in 24x7, on-call rotation with other team members.
Provides 2nd and 3rd level support and troubleshooting for issues escalated from more junior engineers on installed technical solutions.
Lead or participate in SWAT teams involving mission critical applications.
Leads in the evaluation of new technologies relative to their domain(s) and makes strategic recommendation.
Implements recommendations to ensure optimal performance and reliability for mission critical and global enterprise systems.
Works independently to design environments of increasing complexity and scope.
Contributes to design specifications for cross system environments
Provides guidance to the Architecture TRM and Guardrails within the technical expertise
Demonstrates developed knowledge and thorough understanding in technical domain.
Directs and implements infrastructure per prescribe specifications
Develops automation of the provisioning
Reviews and recommends capacity, usage, and performance of assigned technologies for core enterprise system based on business metrics.
Required Experience:
Has expert knowledge of one or more key components of the infrastructure including its impact on other technologies and maintains technical expertise given changes in the technical environment.
Maintains thorough understanding of current and future infrastructure architecture and how their components integrate into the entire infrastructure framework and strong security.
Must Haves
Expertise and experience in building, monitoring, and troubleshooting a Cisco centric environment.
Knowledge of Cisco Nexus series of switches.
Expertise and experience in routing and switching, network protocols (i.e., spanning tree, BGP, EIGRP, HSRP, LACP, vPC), and Data Center Network Architecture concepts.
Knowledge and experience in WAN Technologies (i.e., MPLS, E-line, Metro Ethernet, WAN Optimization).
Experience implementing QoS and knowledge of VOIP concepts.
Experience in troubleshooting network issues, running and analyzing packet captures.
Experience with Load Balancers.
Experience with Network Firewalls (i.e., ASA, Check Point or Palo Alto).
Effective oral and written communication skills.
Ability to multitask and work in a fast-paced environment.
Self-driven and self-motivated
Nice to Haves
Experience managing and supporting multiple Data Centers and highly critical connectivity paths to remote sites.
F5 LTM and GTM.
Check Point Firewalls, Cisco VPN.
Aruba Wireless.
InfoBlox DNS.
Scripting capabilities.
Cisco or other certifications.
#LI-JK1
Chicago, IL
Contract Feb 12, 2025 Data Analytics Network Engineer
100% Remote – Potential Days Onsite if located in Chicago
3-month Contract – Potential Extensions!!
Overview:??
Our client, a national insurance company, is seeking a Network Engineer to design, manage, and secure network and cloud infrastructure. This role involves maintaining network equipment (Ubiquiti, Aruba, Cisco, Palo Alto), supporting 200+ sites, troubleshooting issues, and ensuring security best practices. You'll also assist with large projects, collaborate with vendors, and provide technical support to IT teams.?This is a 3-month contract role.
Responsibilities:??
?Design and collaborate in Network and Cloud Architecture.
Manage and maintain Ubiquity, Aruba, Cisco, and Palo Alo Network equipment.
Design and implement large network and cross-functional projects during and after business hours (Including Weekends)
Secure, recommend, and implement security best-practices for networking.
Administer Network Monitoring solutions.
Work with ISP and other vendors to establish and support network connectivity across North America for 200+ sites.
Operate as a subject matter expert and escalation point for the Service Desk and other IT teams.
Contribute to incident management, root cause analysis, problem management, and other ITIL functions as it relates to the network environment.
Required Skills and Experience:?
Associate’s degree or higher, preferably in an IT, CS, or MIS field.
Experience with NextGen Firewall, preferably with Palo Alto Networks.
Advanced troubleshooting using the OSI model, including IPsec, VPN technologies, Routing & Switching.
Wireless experience with Meraki, Aruba Networks, and Ubiquiti solutions.
Telephony experience preferred with Zoom, Teams, or other hosted Unified Collaboration platform.
Experience with Wireshark, tcpdump or other network analyzer tools.
Basic Windows Administration for workstations and servers.
Relative certifications are preferred, but not required.
Ability to be on call and work off-hours as needed.
Ability to communicate effectively with all levels of staff.
Ability to travel up to 5% for projects and to remote locations if needed.
Demonstrated problem solving and customer service skills.
#LI-QH1
#LI-Remote
Eagleville, PA
Contract Feb 11, 2025 Infrastructure & Support 6 month contract to hire
Must be eligible for hire without sponsorship
Must be local to Norristown, PA 19403
Hybrid schedule onsite required
Overview:
Our client, an analytics company in Norristown, PA, is seeking a Senior Infrastructure Administrator to join their team! This is a contract to hire role. This position requires 1-2 days onsite at HQ in Norristown.
This is a great opportunity for candidates with a broad range of network, systems and infrastructure knowledge who is looking to be part of a collaborative team!
Job Summary:
The position provides support and maintenance of the IT environment with focus on physical and virtual assets, security and the Microsoft operating system environment. The position requires knowledge of SAN storage, TCP/IP networks, router/switch/firewall administration, Windows operating systems, and Active Directory. This position includes off-hours support as needed for system outage situations including shutdown/restoration due to power outages.
Responsibilities:
Demonstrate intermediate to advanced understanding of networking, including TCP/IP, subnetting, DHCP, DNS and Wifi connectivity.
Configure and administer TCP/IP and Fibre Channel network switches and routers (Cisco iOS, Nexus NX-OS)
Ensure the security of the infrastructure environment, including the management of enterprise-level firewalls, proxy servers, and client security protection systems (Firepower, Barracuda Web Filter, Symantec Endpoint Protection)
Configure and administer converged blade server environment (HPE Synergy)
Configure and administer Storage Area Network (SAN) and associated components (HPE 3PAR)
Administration of Microsoft operating stems (Server 2016-2019, Windows 10 and 11)
Install and configure various commercial products on Microsoft Windows operating systems
Configure and administer local email and archiving systems (Exchange and Enterprise Vault)
Configure and administer Load Balancers for email traffic (Kemp/Progress)
Ensure the availability , scalability and performance of the server environment
Provide 24/7 support as needed and during emergencies
Secondary Responsibilities:
Implement updates, upgrades and patches in a timely manner to limit loss of service.
Configure and administer local Microsoft SQL Server environment
Configure and administer local Microsoft Sharepoint environment
Perform tuning of VMWare servers and virtual sessions and management of servers resources between virtual machines
Configure and administer components of Amazon AWS environment (servers, firewalls, settings, VPC, VPN)
Analyze virus or malware infected systems for the scope of impact, provide resolution and incident reporting documentation
Support and maintain VOIP phone system (WebEx/MS Teams)
Configure and administer printers and print server
Support Apple iPhones and products for Executive team
Provide AIX/Linux backup support as needed
Maintain and modify cabling for power/networking as needed
Qualifications:
Bachelor Degree or higher is required
Minimum of 10 years’ of Windows server, network administration, SAN storage, and security experience in an enterprise environment
Ability to physically install IT enterprise-level infrastructure equipment, such as server, switch and storage equipment with the ability to lift up to 40 lbs
Ability to communicate effectively with employees or management for both technical and non-technical topics both verbally and in writing. Effective writing skills for IT communications to the end-users is a must have skill
Ability to self-manage and work in a dynamic, fast paced environment including the ability to pivot between tasks as needed for issue response.
Able to work a flexible scheduled when required
#LI-KO1
Philadelphia, PA
Contract Feb 7, 2025 PMO IT Product Manager opportunity!
Our client a leading global law firms, is seeking to hire an Information Technology Product Manager to oversee the development and delivery of IT products that meet market needs and align with the company’s strategic goals. This role involves managing the product lifecycle from conception to launch, working closely with cross-functional teams, and ensuring that products are delivered on time, within scope, and within budget.
Reporting to the Manager of IT Products, the IT Product Manager will manage user experience and functionality by designing new products and enhancing existing products through technically rigorous, strategically sound business analysis. They will also ensure the success of new products and functionality through the development of supporting business processes, demonstration examples and training scenarios.
This position offers a hybrid in-office/remote working schedule.
Key responsibilities include:
Product Strategy and Vision:
In collaboration with Manager, IT Products, develop and communicate firm appropriate product vision and strategies.
Analyze new product opportunities with the business units and procurement.
Define product roadmaps that align with company goals and customer needs.
Product Development:
Gather and prioritize product and customer requirements.
Work closely with development and technical teams to deliver product features.
Manage the product backlog and coordinate sprints and releases.
Maintain and prioritize the product backlog to ensure alignment with strategic goals.
Coordinate with development teams to ensure backlog items are clearly defined and actionable.
Oversee software release management to ensure timely and high-quality product launches.
Ensure continuous integration and continuous delivery (CI/CD) practices are followed through Devops and Jira in line with firm development standards
Stakeholder Management:
Collaborate with internal and external stakeholders to ensure alignment on product goals.
Provide regular updates to senior management and other stakeholders
Act as the primary point of contact for product-related inquiries.
Communicate effectively with end-users to gather feedback and ensure their needs are met.
Product Lifecycle Management:
Monitor product performance and gather user feedback for continuous improvement.
Define and track key performance indicators (KPIs) to measure product success.
Facilitate user acceptance testing (UAT) to validate product functionality and performance.
Experience and qualifications:
Bachelor’s degree (B.A.) from a four-year college or university and minimum of four (4) years professional working experience as a business analyst; or equivalent combination of education and experience
Demonstrated experience supporting multiple, large-scale, multi-business unit, enterprise-wide IT project initiatives in a complex environment.
5+ years of experience in product management, preferably in an IT or software development environment.
Proven track record of managing all aspects of a successful product throughout its lifecycle.
Experience with Agile development methodologies.
Strong technical background with the ability to understand and communicate technical concepts.
Excellent project management and organizational skills.
Exceptional communication and interpersonal skills.
Analytical and problem-solving abilities.
Proficiency with product management tools (e.g., JIRA, Confluence, Azure Devops, M365, SharePoint Online).
Experience with Azure Services and Microsoft Online Products including SharePoint and DevOps, Atlassian tools, InTapp and Elite Enterprise or similar legal systems a plus
#LI-JK1
Eagleville, PA
Contract Feb 5, 2025 Infrastructure & Support Overview:
The position provides support and maintenance of the IT environment with focus on physical and virtual assets, security and the Microsoft operating system environment. With support from senior team members, this position requires knowledge of SAN storage, TCP/IP networks, router/switch/firewall administration, Windows operating systems, and Active Directory. This position includes off-hours support as needed for system outage situations including shutdown/restoration due to power outages.
Responsibilities:
Demonstrate intermediate understanding of networking, including TCP/IP, subnetting, DHCP, DNS and Wifi connectivity.
Administration of Microsoft operating systems (Servers 2016-2019, Windows 10 and 11)
Install and configure various commercial products on Microsoft Windows operating systems
Configure and administer local email and archiving systems (Exchange and Enterprise Vault)
Configure and administer local MS SQL Server environment
Configure and administer local MS Sharepoint environment
Configure and administer components of Amazon AWS environment (servers, firewall settings, VPC and VPN)
Analyze virus or malware infected systems for the scope of impact, provide resolution and incident reporting documentation
Configure and administer printers and print server
Implement updates, upgrades and patches in a timely manner to limit loss of service
Ensure the availability, scalability and performance of the server environment
Maintain and modify cabling for power/networking as needed
Provide 24/7 support as needed and during emergencies
Secondary Responsibilities:
Implement updates, upgrades and patches in a timely manner to limit loss of service.
Ensure the security of the infrastructure environment, including the management of enterprise-level firewalls, proxy servers, and client security protection systems (Firepower, Barracuda Web Filter, Symantec Endpoint Protection)
Configure and administer converged blade server environment (HPE Synergy)
Perform tuning of VMWare servers and virtual sessions and management of servers resources between virtual machines
Support and maintain VOIP phone system (WebEx/MS Teams)
Support Apple iPhones and products for Executive team
Provide AIX/Linux backup support as needed
Qualifications:
Minimum of 2-4 years’ of Windows server, network administration, SAN storage, and security experience in an enterprise environment
Ability to physically install IT enterprise-level infrastructure equipment, such as server, switch and storage equipment with the ability to lift up to 40 lbs
Ability to communicate effectively with employees or management for both technical and non-technical topics both verbally and in writing. Effective writing skills for IT communications to the end-users is a must have skill
Ability to self-manage and work in a dynamic, fast paced environment including the ability to pivot between tasks as needed for issue response.
#LI-JG4
Marlton, NJ
Contract To Hire Feb 5, 2025 Development & Test 100% REMOTE - QA Selenium Automation Engineer opportunity!
Overview: Our client, a mortgage technology company, is seeking experience Selenium Automation Engineers to join their team. This is a Contract to hire opportunity and 100% REMOTE.
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Job Summary:??
The Selenium Automation Engineer (QA Engineer III) will possess 8+ years of full QA Lifecycle experience including heavy automation engineering and testing experience. The Selenium Automation Engineer will have experience to effectively manage client expectations along with accomplished communication and problem resolution skills. Innovative problem solver with hands on testing experience and automating test cases using Selenium. The candidate should also have the ability to see both the business and technical sides of the problem. This person will have an understanding of reengineered and facilitated key QA methodologies, processes and metrics standards resulting in increased quality of releases delivered to clients. The Selenium Automation Engineer will have strong expertise in UI automation and backend testing as well as Strong analytical skills with solid technical background in distributed development environments.
Essential Job Functions:
Lead QA initiatives for a project with possible coordination of offshore resources while contributing to the testing effort in a hands-on role
Work with supervisor to oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and using tools and processes to ensure quality goals are met
Act as key point of contact for QA aspects of releases, providing QA services and coordinating QA resources internally and externally
Review requirements and/or non-business requirements
Develop and execute procedures, plans, test cases and scripts (manual and automated)
Build automated test scripts (using Selenium based framework or LoadRunner)
Work closely with cross-functional organizations, project teams and clients to develop project schedules, execute test plans and cases and deliver high quality products
Track testing risks and develop mitigation action plans
Responsibilities will include the creation and execution of detailed test scripts to verify software functionality and/or performance and adherence to business and non-business requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Proven experience with a variety of different testing techniques such as UI Testing, Automated Testing, Behavior Driven Development Strategies
Strong expertise in designing and implementing automation tests using Java and Selenium
Proficient in testing and automating REST APIs and Web Services
Experience with In-Sprint Automation
Experience working in an Agile development and continuous integration environment
Experience managing QA teams on initiatives of at least 3 people
Proven ability to lead offshore teams
Capable of adapting to a rapidly evolving environment
Expert at SQA methodologies, tools and approaches (manual and automated testing experience)
Knowledge of Java, JavaScript, HTML, SOAP/XML, SQL required
Extensive knowledge of QA tools such as ALM, Jira and methodologies
Extensive experience with of cross browser testing, compatibility testing, web services and mobile device testing
Strong written and verbal communications skills
Excellent leadership and coaching skills
Strong people management, interpersonal communication and collaboration skills
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partner
Experience and good understanding with Chrome Dev tools, UNIX command, Shell scripting, Eclipse, HTTP, HTTPS, Test Driven Development a plus
5 years working on SDLC compliant on-shore and off-shore team environment.
Experience working in Mobile application Test automation
Education and/or Experience:
Bachelor’s Degree in Computer Science from a Four (4) year College or University or equivalent education/experience
Advanced skills, subject matter expert with 8+ years QA experience.
Must haves:
With automation- they need to be skilled in Web Automation, API Automation and Mobile App Automation. They use Appium for Automation. They use SauceLabs for Automation Test Castes, Browswerstack for Mobile and RestAssured for API Automation.
Must have Java skills related to interfaces, classes and multi-threading
They need to be experts in Selenium Web Driver.
They should be able to discuss automation strategies for iOS and Android automation.
#LI-JK1
#LI-REMOTE
Philadelphia, PA
Contract To Hire Feb 3, 2025 Infrastructure & Support 6 month contract to hire
Hybrid scheduled onsite in Philadelphia, PA Tuesday, Wednesday and Thursday
Must be eligible for hire without sponsorship
Overview:
Our client, a Philadelphia based non-profit, is seeking a Systems Administrator on a Contrect to Hire basis. This position is HYBRID and requires onsite 3 days per week (T/W/TH).
Job Summary:
The Systems Administrator is responsible for providing computer and network support to internal users, and will install, configure, maintain, test, and resolve Information Technology related issues for desktop and laptop computers, mobile devices, software, printers, and associated hardware. This individual provides user assistance with desktop, remote and mobile access and will monitor, track, assign, and complete incoming requests utilizing the IT Service Desk work order system Cherwell, providing computer hardware, software, and network support, while determining priorities and analyzing technology trends.
This individual provides technical support for local and remote meetings, including the setup of laptops, projectors, video conference cameras, and other hardware and software installation, and coordination of network access. Additionally, this individual provides remote after-hours support as part of an on-call rotation.
Responsibilities:
Offer hands-on support for diagnosing and resolving technical issues related to computer hardware, mobile devices, local area networks, network printing, and software applications such as Microsoft Windows 11, Microsoft Office 365, ServiceNow, LogMeIn Rescue, Cisco AnyConnect VPN, Zoom, Teams, Cisco Jabber, Active Directory, and Salesforce.
Manage and deploy operating system images and software applications to user devices through Microsoft SCCM, ensuring a seamless and efficient user experience.
Ensure that client equipment and service desk supply inventories are maintained according to team procedures, researching new purchases, providing budget support, and mitigating the risk of loss or theft of equipment and supplies.
Utilize strong analytical and technical problem-solving skills to identify, troubleshoot, and resolve complex technical issues, ensuring attention to detail and accuracy in all resolutions.
Requirements:
Bachelor’s degree required, preferably in information technology or related field;
Minimum- years recent, demonstrated hands-on computer Service desk experience, or an equivalent combination of technical education, certification and experience;
Proficiency in supporting and diagnosing technical issues with computer hardware, mobile devices, local area networks, network printing and related software, including Microsoft Windows 11, Microsoft Office 365, , ServiceNow, LogMeIn Rescue, Cisco AnyConnect VPN, virtual meeting platforms including Zoom and Teams, Cisco Jabber, Active Directory, and Salesforce
The ability to manage and deploy images and applications to all user devices through Microsoft SCCM
The ability to maintain client equipment and Service Desk supply inventories in compliance with team procedures to ensure continued services, including researching Service Desk purchases, providing budget support, and minimizing the risk of loss or theft of equipment and supplies
The ability to create, support, and maintain an up-to-date knowledge management system containing procedures, guidelines, documentation, and support articles for our Cherwell self-service portal
Excellent oral, written, and interpersonal communications skills
Excellent analytical and technical problem-solving ability, with attention to detail and accuracy
An ability to work independently on multiple assignments, following each through to closure
An ability to work as part of a highly motivated and effective team
An ability to stay current and maintains level of expertise with technology advances in personal computer hardware and software via seminars, literature, and formal training;
The ability to be on-call as part of an after-hours on call support rotation providing remote support via PagerDuty app; and
An ability to provide technical support at off-site meetings
#LI-KO1
Coppell, TX
Contract To Hire Jan 30, 2025 PMO IT Infrastructure Transformation Program Manager (3 Openings)
12-month Contract to Hire
Monthly/Quarterly Onsite - Coppell, TX 75019
**W2 or C2C Rates - MUST be eligible for hire without sponsorship now OR in the future*
Overview:
Our client, a mortgage company, is seeking several Program Managers to join their Cloud and Infrastructure Transformation Initiative!
This is a Hybrid, mostly remote role with occasional onsite work in the Dallas/Fort Worth Texas area.
These positions are contract to hire, with an initial 12 month contract duration!
Job Summary:
These IT Infrastructure Transformation Program Managers will be a key part of a large technology transformation impacting multiple lines of business, requiring expertise in cloud migrations, datacenter moves, operational upskilling, and monitoring.
The successful candidate will play a crucial role in driving these initiatives, ensuring seamless integration and operational excellence across the organization. This position demands a strategic mindset and hands-on experience to lead and execute complex IT projects effectively.
The role includes:
Provides effective leadership in program implementation
Initiates, plans, and executes projects while controlling the project lifecycle process to ensure timely delivery of quality solutions and accurate documentation of project activities
Manages projects across onshore and offshore teams
Works closely in collaboration with various IT towers and lines of business to ensure harmonious cooperation in on-time and on-budget project delivery
Supports business partners in resolving IT operational concerns
Daily program management throughout the program life cycle
Defining the program governance (controls);
Planning the overall program and monitoring the progress
Managing the program’s budget
Managing risks and issues and taking corrective measurements
Coordinating the projects and their interdependencies
Managing and utilizing resources across projects
Managing stakeholders’ communication;
Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager; and
Managing the main program documentations such as the program initiation document.
ESSENTIAL JOB FUNCTIONS
Takes a leadership role in program execution, and takes responsibility for overall program delivery
Works with all stakeholders to drive project success, resolve conflicts, and solve problems
Drives the project throughout the life cycle establishing project direction, aligning project resources to achieve goals and ensuring established timelines are met
Uses project management tools to maintain project status, including risk and issue tracking, financials, forecasts, staffing, etc.
Creates and maintains project documentation, including management of project change control Defines, understands, documents, and communicates the objectives, technical scope, and detailed requirements of the project.
FUNCTIONAL JOB COMPETENCIES
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and clearly communicates to project participants; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity & Trust: Widely trusted by project participants and stakeholders; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
Written Communications: Writes clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Presentation Skills: Effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; effective both inside and outside the organization, on both controversial and non-controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
Problem Solving: Uses rigorous logic and applies quantitative methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; expert in the use of quantitative analysis to identify risks requiring escalation; looks beyond the obvious and doesn’t stop at the first answers.
Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time.
Process Design: Good at analyzing and documenting current state and future state business process diagrams; understands how to separate and combine tasks into efficient future state workflow; understands and knows how to identify and use gap analysis techniques to derive solutions and define analysis work steps and timelines.
Negotiating: Can skillfully negotiate solutions in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Innovation Management: Good at bringing together the creative ideas of others to mobilize effective solutions; optimize team performance
Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Ethics & Values: Promotes an appropriate and effective set of core values and beliefs during both good and bad times; act in line with those values; regards the right values and disapproves of others; practices what he/she preaches.
Composure: Cool under pressure; does not become defensive or irritated when times are tough; mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
EDUCATION / EXPERIENCE REQUIREMENTS \
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position.
PgMP and/or PMP certification strongly preferred
3+ years' GCP experience in a program delivery role.
Expertise in cloud service delivery models.
Certified Solutions Architect from major cloud provider (Azure, GCP, AWS)
Agile Certification
ITIL Certification
Minimum 10 years professional experience as a project manager, 5 years of which leading programs with multiple operational and development projects.
Previous experience in Mortgage Originations, Servicing – Performing Assets, Servicing – Default, and/or Reverse is preferred
#LI-QH1
Deerfield, IL
Contract To Hire Jan 29, 2025 Infrastructure & Support Our client, a national insurance company, is seeking an experienced IT Support Analyst – Level I to temporarily join their team, with the potential to transition into a full-time role. The organization is looking for highly motivated professionals who bring both experience and enthusiasm, making this an excellent opportunity for the right candidate to become part of the team.
Job Summary:
The IT Support Analyst – Level I provides first-level technical support for PCs, software, networks, and peripherals, ensuring timely issue resolution and excellent customer service. Responsibilities include managing tickets, troubleshooting remotely or onsite, sharing knowledge, and meeting service level expectations. Flexibility for travel and on-call support is required.
Responsibilities:
Provide first-level support for PCs, standard software/applications, various insurance management systems, network connectivity, and peripherals such as printers, achieving and maintaining a high level of customer service and first-call resolution.
Utilize the company’s ticket tracking system to document customer contacts, issues, and requests. Ensure proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues.
Perform support and maintenance onsite or remotely using basic troubleshooting, technical skills and IT knowledgebase.
Share knowledge with customers and colleagues by submitting knowledge articles for publication.
Adhere to workflow and service level expectations between teams to resolve issues promptly. Understand the critical nature of the business and make every reasonable effort to achieve defined service level agreement expectations and/or provide acceptable workarounds.
Travel to multiple offices in the local area and to regional office during implementation, or as needed.
Work a flexible schedule, including on-call support.
Required Skills and Experience:
1-2 years of relevant experience.
HDI SCA or CSR, Network + and/or A+ Certification preferred.
Basic understanding of Microsoft Exchange is a plus.
#LI-JG4
Glen Mills, PA
Contract To Hire Jan 28, 2025 Salesforce Salesforce Business Analyst opportunity!
Overview:
Our customer, a chemical manufacturing organization, is seeking a Salesforce BA to join their team! This exciting role is a 12-month Contract to hire opportunity. Our client is seeking an individual that will work hybrid schedule in the Glen Mills/Philadelphia area.
Job Summary:
Manage and enhance Salesforce to meet business goals.
Configure workflows, reports, and custom solutions.
Drive user adoption through training and change management.
Collaborate with key stakeholders to streamline processes.
Lead testing, backlog grooming, and release planning.
Responsibilities:
Own the system: Understand how users utilize (and want to utilize) Salesforce and be able to link this with the business needs and expectations. Using this understanding, drive continuous improvement and look for opportunities to increase efficiency and implement best practices. Plays a pivotal role in leveraging the full potential of the Salesforce platform for the company.
Work in the system: Create configurable solutions that comprise of workflows, flows, profiles, custom objects, custom fields, sharing rules, and validation rules in both Sales Cloud and Service Cloud. Enjoy creating reports and dashboards for users and business decision makers.
Promote the system: Drive user adoption of Salesforce and its functionality. Responsible for all change-management and regularly scheduled releases. Offer training to sales and support roles, while creating evergreen training content for the business. Champion and enforce data integrity by coaching users to drive consistent and proper handling of data across the business.
Forge partnerships with multiple business functions, including business executives, Finance, Legal, Sales leaders and IT to identify, document, and implement streamlined business processes.
Develop comprehensive test plans and cases by conducting user acceptance testing (UAT) to validate system functionality and performance.
Partner with IT as the spokesperson for North America Refinish, ensuring that all solutions are globally aligned. Guide onshore and offshore development and implementation teams.
Partner with the SFDC Global Manager and Global Salesforce Architect(s) in defining value and priority and selecting scope for upcoming releases by also facilitating the continuing backlog grooming process.
Required Skills and Experience:?
Bachelor’s degree in computer science, Business, Marketing, Communications, or related discipline.
3+ years of Salesforce experience, with experience of Sales Cloud required. Knowledge of, and experience with some or all the following is strongly desired: Service Cloud, Field Service Lightening, CPQ, and Tableau.
Ability to take business requirements and turn them into a worldclass Salesforce solution.
Salesforce Administrator certification required (would consider candidate working to complete)
Advanced knowledge and skills preferred in Microsoft Excel, Word, Visio, and PowerPoint.
An understanding and/or experience in an agile development environment.
#LI-JK1
Marlton, NJ
Contract To Hire Jan 23, 2025 PMO Overview:
Our client, a mortgage technology company, is building out a new product team to support the development of a brand new platform build and they are seeking several experienced Product Analysts.
This position is 100% remote. This is a contract to hire position. No sponsorship offered.
Job Summary:
Our client is focused on simplifying the mortgage lending process from start to finish by building innovative technology solutions. They want to do their part of bringing the dream of homeownership to as many people as possible!
The Sr. Product Analyst, Mortgage Originations works closely with Product Managers on the Intelligent Mortgage Solutions (IMS) Team. IMS delivers API services to mortgage lenders that innovate and streamline the process of loan origination, including verification services and intelligent integrations with 3rd party data providers.
Successful candidates will have extensive mortgage origination experience, as well as a proven track record working on commercial software products. The role focuses on becoming a domain expert in a functional area, defining requirements with innovation in mind, partnering with development counterparts, leading various agile ceremonies and taking accountability for the success of the team’s deliverables. This is a remote position.
Job Requirements:
Working with cross-functional teams to flush out all the relevant use cases, and the value to be delivered from the services assigned to the Product Analyst.
Being the deepest knowledge expert within the organization related to the service area owned by the PA, including understanding the processes in place by mortgage lenders and how those processes will be transformed.
Create detailed user stories and requirements that are complete and unambiguous.
Manage the product backlog
Create detailed acceptance criteria that QA can translate into test plans.
Lead agile ceremonies including grooming sessions and sprint planning.
Collaborate with development, QA and architecture teams to remove obstacles that arise during the product lifecycle.
Qualifications:
5+ years of diverse financial services / mortgage banking experience preferred.
Experience with Agile Software Development Lifecycle (SDLC) methodologies, particularly documentation of Use Cases is preferred.
Business analysis skills are required
Ability to interface with all levels of the business to define business and functional requirements.
Support business and IT teams, including requirements gathering and project management for new development and integration projects with little or no direction.
Strong communication skills are required
Proficiency with Microsoft Office tools
MUST HAVES:
MUST Have Mortgage Origination industry experience
Must be a Product Analyst, Product Owner or Product Manager. (CANNOT be a business analyst or a project manager)
MUST either have started their career as a Loan Underwriter and moved into a Product Role or worked as a Product Analyst at a mortgage company while they were building and developing a loan origination system from scratch. NOT implementing an off-the-shelf LOS tool and implementing it.
Must have API experience
Must have Agile experience
#LI-JG4
#LI-Remote
Philadelphia, PA
Contract To Hire Jan 22, 2025 Infrastructure & Support ERP Analyst
6- month Contract to Hire
On-site 5 days a week- Philadelphia, PA 19154
Overview:
Our client, a Philadelphia based B2B and B2C Manufacturing company, is seeking an experienced ERP Analyst to join the team!
This is a contract to hire position and they are looking for someone interested in longevity in their career within the company.
This is an ONSITE position- 5 days a week in Northeast Philadelphia, hours are 7-4 or 8-5.
Summary:
Our client is seeking a skilled and dynamic ERP Analyst to join their team. The ideal candidate will possess strong technical expertise and hands-on experience with ERP systems, particularly Mapics or Infor ERP or similar platforms. This role will be instrumental in optimizing ERP performance, solving system issues, and supporting business operations in a manufacturing or similar industry. The successful candidate will also bring strong SQL and reporting skills using Power BI, along with troubleshooting abilities. Additional knowledge in RPG coding and EDI is highly desirable, as is familiarity with IT operations.
Key Responsibilities:
ERP System Administration:
Manage, configure, and optimize the ERP system (Mapics, Infor ERP or similar) to meet business needs.
Troubleshoot and resolve ERP-related issues, including changing and unlocking files, creating new users, and handling system performance issues.
Collaborate with cross-functional teams to implement ERP updates, customizations, and enhancements.
Data Management & Reporting:
Write and maintain complex SQL queries for data extraction and analysis.
Develop and deliver business reports and dashboards using Power BI to support decision-making.
Ensure data integrity and accuracy across ERP and reporting systems.
Issue Resolution:
Analyze, troubleshoot, and resolve ERP and IT-related problems promptly.
Work closely with IT and business teams to identify process improvements and resolve inefficiencies.
Additional Development & Support:
Provide support for EDI systems, ensuring smooth data exchange with external partners.
Assist in RPG coding tasks to maintain and develop ERP-related functionalities (as needed).
Collaborate with IT operations teams to enhance overall system performance and reliability.
Qualifications:
Required Experience:
7+ years of hands-on experience with Infor ERP or a similar ERP platform.
Strong proficiency in SQL and database management.
Expertise in creating interactive dashboards and reports with Power BI.
Proven experience in manufacturing or a similar industry.
Strong troubleshooting skills related to ERP systems and related applications.
Preferred Experience:
Familiarity with RPG coding for ERP system customization.
Experience working with EDI systems and managing data exchanges.
Knowledge of IT operations, including server and network infrastructure.
Key Skills:
Analytical mindset with strong problem-solving skills.
Excellent communication and collaboration abilities.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and priorities effectively.
#LI-QH1
Wayne, PA
Contract To Hire Jan 21, 2025 Development & Test 100% REMOTE - AWS DevOps Engineer opportunity!
Overview:
A mortgage insurance company is looking for a DevOps Engineer to join the team on a 6 month contract with the potential to go full time. This position is 100% REMOTE but must work EST hours.
Job Summary:
A DevOps Engineer works with application developers, release management, the infrastructure IT team and business staff to oversee the code release, combining an understanding of both engineering and coding. From creating and implementing software to analyzing data to improve existing applications, a DevOps Engineer increases productivity in the workplace. They understand the SDLC (Software Development Lifecycle) and have a clear understanding of various automation tools for developing build and deploy pipelines (CI/CD Pipelines). A DevOps Engineer will establish and employ CI (Continuous Integration) tools such as Jenkins, Git, Nexus and Configuration Management Automation tools such as Chef to improve delivery speeds and efficiency. They will also be proficient with Cloud environments (AWS) and have strong experience programming in Ruby, PowerShell or shell scripts.
Responsibilities:
Creating and implementing software to analyzing data to improve existing applications
Understand the SDLC (Software Development Lifecycle) and have a clear understanding of various automation tools for developing build and deploy pipelines (CI/CD Pipelines)
Establish and employ CI (Continuous Integration) tools such as Jenkins, Git, Nexus and Configuration Management Automation tools such as Chef to improve delivery speeds and efficiency.
Work with Cloud environments (AWS)
Program in Ruby, PowerShell or shell scripts
Required Skills and Experience:
3+ years of experience as a DevOps Engineer
Experience developing and helping document DevOps tools & best practices
Experience mastering CI/CD Pipeline (Continuous Integration/Continuous Delivery) and Automation of the environments (Cloud and OnPrem)
Scripting: Ruby, Shell (Linux - Bash) or PowerShell (Windows)
Level 2 support, managing tickets from various IT and business units
Cloud Environment (AWS), CloudFormation Template and Terraform
Chef automation
DevOps tools chain - GitLab, Nexus and Jenkin
Must haves:
Bachelor’s degree required
Must have a strong understanding of the SDLC
Must have Cloud experience with AWS
Previous experience gathering use cases.
Strong experience with Automation tools to build out CI/CD pipelines- mainly using Chef
Knowledge of IAC and Terraform in Cloud environments
Strong experience with Ruby, Powershell or Shell scripting
Nice to have industry experience- Mortgage or Finance industry
#LI-JK1
#LI-REMOTE
Philadelphia, PA
Direct Hire Nov 25, 2024 Infrastructure & Support REMOTE - Direct Hire Full Time - Identity & Access Management (IAM) Engineer opportunity!
As a member of the Information Services Department, the Identity & Access Management (IAM) Engineer will be responsible for managing Security Projects and Initiatives, implementing and maintaining Authentication and Authorization Frameworks, design and implementation of Lifecycle and Access Strategies leveraging the IGA tool to implement the Firm’s Information Security policy as well as industry best practices.
ESSENTIAL FUNCTIONS:
Design and Implement Authentication and Authorization frameworks to protect systems and information.
Develop and Maintain Single Sign-On configurations used by the organization.
Create and develop IAM solutions for internal requirements and client requests.
Collaborate and coordinate with other teams to establish security protocols across the Firm.
Develop and maintain IGA solutions to provide efficient and effective lifecycle and access management.
Create, develop, and maintain enforcement mechanisms to ensure that Firm policies are being adhered to across the Firm.
Administration of Active Directory and EntraID services.
Management of Enterprise and Team level projects while achieving deadlines set by the Firm.
Respond and resolve to tickets incoming from End Users and other IT Members.
Responsible for the development and administration of the IGA and PAM systems.
Documentation around architecture and policies/procedures.
Provide after hours and rotational shift coverage as required.
ADDITIONAL FUNCTIONS:
Support adjacent security functions within the team.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
Bachelor’s degree in information security or related field required. An equivalent combination of work and education may be considered in lieu of degree.
Experience:
Minimum of five years in an IAM role required.
Knowledge, Skills, & Abilities:
Knowledge of Authentication Frameworks (SAML, OAuth, JWT, API Tokens).
Experience using languages such as Powershell, Python, or other current programming and scripting languages.
Working knowledge of Active Directory/EntraID and their sub-services (Authentication, Authorization, Conditional Access, Multifactor, etc.)
Strong analytical and problem-solving skills to enable effective security event and problem resolution.
Proficiency in working with APIs using Rest/Soap/Oauth.
IGA experience required, preferably Sailpoint.
Knowledge of compliance standards (HIPAA, CCPA, GDPR, etc.)
Knowledge of RBAC/ABAC principles and their implementations.
#LI-JK1
#LI-REMOTE
Philadelphia, PA
Direct Hire Nov 22, 2024 Development & Test
As a member of the Information Systems Department, the Senior Application Support Engineer is responsible for the daily monitoring, support, and maintenance of existing enterprise-wide applications, including document management, ethical walls, timekeeping, accounting and billing, information and compliance, litigation support applications and other related systems. Leads projects related to updating or installing new enterprise-wide applications.
ESSENTIAL FUNCTIONS:
Monitor the health of enterprise-wide applications, including error logs, server performance, and memory and processor usage.
Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed.
Keep current on patches and releases related to enterprise-wide applications; review release notes; track resolutions to existing software problems; recommend updates to install.
Lead the testing of new software or new versions of software. Create and maintain test environments for each of the enterprise-wide applications, including server specifications and software installations, integrations, and customizations. Create and maintain testing scripts for all enterprise-wide applications; manage testing teams and procedures and analyze test results.
Act as the Project Lead for new enterprise-wide applications or updates to existing applications; serve as a project member on projects to which you are assigned that are run by another team member or manager. Create project plans, monitor deadlines, and project team performance.
Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations, and customizations; submit Change Management forms for approval per IS procedure; schedule work with vendors; perform installations or upgrades, final testing and close monitoring after installation or upgrade.
Interface with vendors on a regular basis regarding problems, bug fixes and new software versions.
ADDITIONAL FUNCTIONS:
Maintain a high level of knowledge in all enterprise-wide applications via release notes, documentation, vendor dialogue and training classes.
Act as a back-up for all other applications that may be primarily supported and maintained by others on the Applications team.
Perform desktop applications packaging, testing and deployment via SCCM.
Assist, teach and mentor Applications Analysts and Administrators on the team.
Other related job duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES):
Education:
Bachelor’s degree required, major in computer science preferred. A combination of education and prior experience will be considered in lieu of a degree.
Experience:
Minimum of five years of extensive experience managing enterprise-wide applications, preferably in a law firm.
Knowledge, Skills, & Abilities:
Deep knowledge of document management, timekeeping, law firm accounting and billing systems, litigation support, ethical walls, and security.
Infrastructure, server, operating systems, and network communications knowledge.
Proficient knowledge of desktop operating systems, software, and software packaging practices.
Deep knowledge of law firm software, procedures, and risk policies.
Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures.
Knowledge of SQL server and SQL scripting.
Knowledge of Microsoft technologies and Group Policy.
Certification in iManage preferred.
#LI-JG4
Kennett Square, PA
Direct Hire Nov 15, 2024 Infrastructure & Support Overview:
Our client, an MSP based in Kennett Square, PA, is seeking a Level II Engineer to join their team. This is a direct hire role, requiring candidates who can work locally in a hybrid model, with 3 days per week in the office. Please note that sponsorship is not available for this position.
Responsibilities:
Server Operating Systems
Setup file, print, and remote access services
Basic administration tasks like user management, file permissions, event log checks, and backup restoration • Enterprise Email
Proficiency in O365 administration • Workstation Management
Troubleshooting and setup
Configuring standard email clients like Outlook
Installation, configuration, and customization of MS Office Suite applications • Security Infrastructure
Familiarity with MFA and password policies • Networking Proficiency
Understanding TCP/IP subnetting and troubleshooting Internet connectivity
Familiarity with High Availability/Load Balancing solutions, MDM technology, and Microsoft Azure
Administrative tasks including user management, file permissions, event log checks, and backup restoration Time Management and Communication Skills:
Accurate time tracking through daily time entry and monthly billing
Ability to onboard new clients and maintain Minimum Documentation Standards
Commitment to ongoing self-training and effective communication with stakeholders
Ownership of tasks with attention to detail Team Collaboration:
Ability to handle stressful situations and seek technical expertise when needed
Provide accurate time estimates and understand the importance of team success
Willingness to learn new technologies and support team goals
Enjoyment in helping others and willingness to champion ideas
Familiarity with company's product portfolio and active participation in professional networking on and off hours.
Required Skills and Experience:
3+ years’ hands-on experience in IT support
Experience in supporting and managing company Windows Servers and Windows based workstations
Experience supporting Ruckus ICX switches and SonicWall
Experience in deploying workstations and laptops to employees
Experience in maintaining a Site-to-Site VPN tunnel for a small branch
Experience supporting and troubleshooting for 40+ workstation and laptops
Experience in managing environments through Windows Active Directory and DNS
Experience managing Exchange Online email accounts
Experience migrating employee email and server backup to Microsoft Office 365 cloud platforms
Experience migrating Windows 2008 R2 domain controller to Server 2019
#LI-JG4
Chino, CA
Direct Hire Nov 13, 2024 Infrastructure & Support 100% REMOTE - Senior IT Security Manager opportunity! DIRECT HIRE FULL TIME
Overview:
Our client, a leading provider of industrial process solutions offers a comprehensive range of products and services is seeking an experienced Senior Security Manager. Our client is focused on delivering tailored solutions to address unique challenges across the fabrication and manufacturing industry.
This is a Direct Hire opportunity and 100% REMOTE. This position does not offer sponsorship options.
Job Summary:
The Sr. Security Manager exists to continuously advance the security posture of our client’s systems, network, and data. The role will develop, manage, and lead strategies, programs, tools, frameworks, and policies, as well as provide technical oversight, control, and governance activities for the information security and data privacy programs. This position serves as both a partner and continuous improvement agent to the 5 IT towers creating a security mindset within the IT department and throughout the organization.
Responsibilities:
Leads the adoption and on-going monitoring of internal IT operating policies and procedures with strong focus on risks, probability, and compliance
Implements procedures and methods for auditing and addressing non-compliance to information security standards
Leads and directs day-to-day efforts with the outsourced Security Operation Center (SOC) and incident investigation team
Establishes and continuously improves application security guidelines
Performs security and risk assessment for any new technology ensuring compliance
Owns external access to company network and systems ensuring minimum required access and monitoring exists
Owns and creates the Disaster Recovery and Business Continuity Plans
Develops and governs the third-party service provider/vendor risk management program
Oversees and manages security and privacy awareness training and awareness program governance and compliance
Performs cyber security incident response planning, testing governance, and oversight and serves as quarterback during simulations and actual security incidents
Responsible for continuous improvement to Harrington’s security posture raising resiliency via added security capabilities (i.e. – DLP, PAM, CASB, etc.)
Other duties as assigned
EDUCATION/ EXPERIENCE
Bachelor’s Degree or equivalent work experience
5-8+ years leading/managing information security and privacy projects
Experience adopting and implementing risk management, cyber security, and compliance frameworks (i.e. NIST)
Business-Centric. Understands business objectives and goals and balances risk, probability, and positive business outcome
Strong hands-on networking background
Expertise in IT security audits, establishment of security policies, and penetration testing concepts
JOB REQUIREMENTS/SKILLS
Cross-Functional Communication. Demonstrated ability to articulate complex security concepts to non-technical stakeholders, ensuring that enterprise-wide understanding of security fostering a culture of security awareness and collaboration
Business Acumen. Strong understanding of business implications of security strategies with proven ability to align security protocols with organizational goals ensuring security supports business growth and innovation
Conflict Resolution. Ability to navigate and resolve conflicts ensuring that security policies are implemented without compromising on other critical business initiatives
Strategic Vision. Ability to create an understandable vision of Harrington’s security strategy
Disaster Recovery/Business Continuity Planning. Possesses a strong command of business continuity planning, disaster recovery, and advanced risk management techniques
Policy Creation, Enforcement and Compliance. Skills in policy formulation, regulatory compliance, and the ability to navigate cybersecurity law
Skills Assessment. Requires comprehensive knowledge of the field's concepts and principles. Performs complex tasks following established processes. Is able to lead and direct the work of other employees and make personnel decisions if assigned a team. Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change
#LI-JK1
#LI-REMOTE
Coppell, TX
Direct Hire Oct 31, 2024 Data Analytics DIRECT HIRE - AVP of Marketing Data Operations opportunity!
Overview:
Out client, a mortgage institution, is seeking an AVP of Marketing Data Analytics to join their dynamic team. This individual will be aligned to the Originations Marketing Team.
This leader must be a high-energy and action-focused driver of results and revenue with a deep understanding of mortgage product marketing.
This position is a Direct Hire opportunity.
Job Summary:
The AVP, Marketing Data Analytics is responsible for the marketing database leadership and oversight of the organization’s purchase originations initiatives. This individual must have the ability to extract insights from data and deliver any database project from beginning to end, including understanding business needs, training/validating models, and deploying AI/ML models to applications in a complex environment. In addition, the candidate must be able to use data from various sources to find new insights that help stakeholders understand mortgage originations complexities.
This role requires a deep understanding of large data sets and how to leverage data to solve business challenges. This person will combine strategic vision and tactical expertise to identify opportunities and create innovative solutions, which will serve the lead generation goals of the business.
The ideal candidate keeps a sharp focus on customer retention. S/he will partner with marketing channel owners to plan and execute marketing strategies. This role requires a strategic thought leader who has the desire to roll up their sleeves and “do the work” in addition to leading a team of fellow experts. S/he will be expected to manage, inspire, and grow a high-performance team and will partner with various internal stakeholders beyond the marketing team to improve customer retention.
?Responsibilities:
Improve the performance of existing automation and algorithms.
Build and maintain end-to-end data pipelines.
Communicate key analytical results to stakeholders.
Allocate resources to deliver projects in a timely manner.
Outstanding oral/written communication, with proven abilities in strategy.
Highly self-motivated, personally accountable, and adaptive with an ability to drive timelines and manage competing agendas in an environment where process isn’t always refined.
Direct responsibility for engaging, inspiring, and managing a team to drive toward high performance and daily accountability.??
Strong team leader, mentor, and collaborative partner.
Education/Training Required
Master’s degree in Data Science, Machine Learning, Computer Science, or related field or equivalent professional experience.
10+ years of experience in a quantitative field such as data science or statistical modeling using cloud computing services.
Experience with statistical modeling techniques such as regression, support vector machines, and neural nets. Experience with natural language processing is a plus.
Experience with deep learning algorithms such as convolutional neural networks and recurrent neural networks is a plus.
Mortgage experience is a plus.
Expertise with statistical modeling tool such as Python, R, AWS SageMaker, etc.
Proficiency in any SQL is required.
Prefer experience with cluster-computing framework, such as Hadoop or Spark.
Hands-on Experience on analyzing and modeling large datasets.
Excellent communication skills to “tell a story” that provides insight into the data.
#LI-JK1
