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PhiladelphiaPA Contract To Hire Jul 18, 2024 PMO Our client a major health care company is looking for a Junior Customer Experience Analyst that is very confident and can communicate with an executive level audience. The best candidate will be outgoing, confident and have excellent communication skills as they will work with all audience levels. Adaptability and multitasking are critical for the success of this role. The ability to work well under general supervision and work well independently.  Must be detail oriented, analytical, skilled in problem solving and knowledgeable of insurance concepts and rating techniques. Strong verbal and written communication skills. Knowledge of business analysis methods and best practices. Resource will support the member facing applications, including member portal, mobile app, and vendor supported portals. Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals. Works well under general supervision and can work independently, as well as providing technical and analytical support. Resource will gain technical expertise and make recommendations for solutions which may impact the overall design or capabilities within the portal. Key responsibilities to include: Production support: Assess and research inquiries from multiple business areas for resolution. Assign and coordinate with IT areas and/or vendor support. Manage relevant communication and updates with impacted stakeholders. Assist in testing of member facing applications, including documentation of testing practices. Assist in checkout of production releases as needed. System support: Assist in developing processes and performing system administration tasks as needed. Project support: Assist in determining requirements, impacts, developing documentation, procedures, and guides. Serve as an internal expert regarding use of the applications. Experience with ticketing systems and process which centers on customer service experience. Experience with Health Insurance, ServiceNow and Microsoft Azure is a plus. #LI-JG4
MarltonNJ Contract To Hire Jul 18, 2024 Development & Test 100% REMOTE - Java Developer opportunity! ? Overview:?? Our client, a nationwide Mortgage Servicing and Origination company, is seeking a Java Software Engineer to join their team. This is a Contract to hire opportunity and 100% REMOTE. ? Summary: The Software Engineer II is responsible for analyzing, designing, developing, modifying writing, editing and implementing software programming applications. The applications run in the AWS cloud environment. They use Agile Methodologies to enable the engineering team to work closely with partners and with the design & product teams.  Responsibilities: Utilize your collaborative skills to work with business partners, IT managers/staff, to ensure high reliability, availability, and performance of applications. Work on design considerations for our investment in AWS, Java Spring Boot and Angular technologies that gets beyond “how to implement” and more around designing for re-use, code management, reduced scope of deployments, etc. Build resilient application that can scale appropriately based on business needs. Participate in all parts of SDLS; including design, development, documentation, testing and supporting production Maintain regular and punctual attendance.    Education and/or Experience: Position requires a Bachelor of Science or Bachelor of Arts degree in Computer Technology, Informatics, Computer Science, Engineering or Business or equivalent experience. 5 + years’ experience with end-to-end design of JEE applications 5 + years’ experience with Java/JEE, Servlet/JSP, SOAP/REST/Micro Services, Spring/ Boot, XML 2 + years’ experience with Angular JS, HTML 5/CSS, JavaScript/TypeScript, Ajax Cloud Technologies - AWS S3, SQS, Beanstalk and Lambda, Experience with relational data bases such Oracle; Proficient in SQL Experience with Agile methodology and Scrum team Possess a positive, can-do attitude and enjoy making a difference in the business through your technical contributions Ability to think creatively, stimulate new ideas and challenge existing thinking. Master’s Degree and two years of experience will be accepted in lieu of the above. Experience with JMS solutions. preferred. Experience with Cloud Hosted angular application, preferred. #LI-JK1 #LI-REMOTE
MarltonNJ Contract To Hire Jul 16, 2024 Development & Test Java Engineering Tech Lead 100% Remote!! 6-month Contract to Hire!!! **W2 & C2C Rates - MUST be eligible for hire without sponsorship now OR in the future* Overview:??  Our Client, a national mortgage origination and servicing company, is seeking an stellar Java Engineering Tech Lead to join their team! This is an incredible opportunity to join a growing and innovative organization! This is a contract to hire opportunity and would look to convert fulltime after 6 months. This position and is 100% REMOTE.   Job Summary:??  The Java Engineering Tech Lead is a combination of a Sr. Developer/Team Lead. Must be strong technically with a capability to be a potential architect as well as the ability to lead small teams.  Will work with the Manager of Application Development to help manage the overall book of application development projects. Responsibilities: An experienced senior developer responsible for leading a development project teams Provide hands on development and mentoring as necessary for other members of the development team Coding approximately 30% of the time Define high level application designs Establish technical vision and works with developers to turn it into reality Work with various business owners to understand business needs Ability to communicate to business in easy to understand non-technical terms Translate business needs into technical specifications Meet with business areas to explain technical capabilities of current platform Meet with potential 3rd party integrators to understand possible future capabilities and integration points Ability to delegate and get full productivity from development team Ability to work on many projects in various stages concurrently Ability to create visual representation of a technical solution Broaden the technical abilities of the development team Participate in robust debate on technical solutions along with Application Architects Ability to create project plans and status reporting Able to find a balance between doing it right and getting it done Success is measured by the team’s success as much as the individual’s abilities Maintain regular and punctual attendance Education and/or Experience: Bachelor of Science or Bachelor of Arts degree in Computer Technology, Informatics, Computer Science, Engineering or Business or equivalent experience 7+ years experience with Java/JEE, Servlet/JSP, Spring/Struts, HTML/CSS, JavaScript/Ajax, XML, Web Services SOAP/REST, Hibernate, EJB 2-4+ years experience at technical lead level leading a team of developers   Must Haves: At least 2 years (2-4 years) of experience serving as the Tech Lead and leading members of Software Engineering Teams 7+ years of Fullstack Java Development skills with Java Spring Boot, ReactJS and Ractive Native. Deep Understanding of OOP Principles 5+ years Developing Rest APIs and Microservices Agile/Scrum Experience Experience with AWS API Gateware  to create and publish APIs Experience with AWS SQS to decouple and scale microservices, distributed systems, and serverless applications. Experience developing applications leveraging AWS Lambda Experience working in a microservices environment   Nice to haves: AWS related certifications like AWS Certified Solutions Architect or AWS Certified Cloud Practitioner AJAX Experience 1-2 years of Angular JS experience Mortgage Industry experience #LI-REMOTE #QH-1
New YorkNY Contract Jul 16, 2024 Development & Test Overview:??  ? Our client, a start up in the livesteaming shopping space, is seeking a React Native Mobile App Developer (iOS) experiences in React Native to join their team! This is a long term contract opportunity and HYBRID in New York City. Candidates must be able to work onsite Tuesday, Wednesday and Thursday. ??  Job Summary:??  ? As a React Native Mobile App Developer (iOS), you will participating in building core products that define the livestream shopping experience. The Front End Developer will contribute to consumer mobile app using React Native and a B2B seller platform that is web-based with React. The work created by the Front End Developer will directly improve how the organization can bring together brands, consumers, and influencers in an engaging and entertaining way. The Front End Developer will contribute to the user interface and experience across our technology stack and will focus on front-end frameworks, application development, and deployment. Responsibilities:??  ? Develop, configure, and test front-end code for feature development, collaborating with other developers and the Tech Lead to solve technical challenges and remove any impediments. Contribut to on-going product development with engineering excellence and best coding practices, specifically in front-end development. Participate in design review sessions to give feedback on technical feasibility, acceptance criteria, and testing for front-end features. Work with Product Owners, Design Leads, and other partners on acceptance criteria, technical feasibility, and product feature details. Apply test-driven development practices using unit, integration, and automated end-to-end tests for front-end applications. Promote and unblock teams by streamlining processes such as code compilation, test execution, and artifact promotion across environments leading to production.  ? Required Skills and Experience:?  3-5 years of relevant experience Bachelor’s degree preferred Required technical experience in React Native, React, TypeScript Experience with code refactoring, design patterns, design-driven development, continuous deployment, scalable applications, and application security. Working knowledge of technical architecture, application landscape, test and deployment automation, and IT environment, and tools used in front-end development, deployment, and testing. Experience in Agile Development (XP, Continuous Integration, Continuous Delivery) Key Must Haves: Experience developing B2B web applications and mobile apps Must have ecommerce and/or Streaming/video player experience iOS React Native dev experience developing iOS Mobile apps Experience with iOS standard design sets and standard animation 3+ years of React Native, React TypeScript Experience with code refactoring, design patterns, design-driven development Experience in an Agile environment #LI-JG4
MarltonNJ Contract To Hire Jul 16, 2024 Salesforce Must be commutablte to PA or NJ when required Contract to Hire Role Must be eligible for hire without sponsorship Must be able to work EST hours Overview: Our client, a growing Mortgage company, is seeking an Associate Director of Customer Data Platform. This is a contract to hire position.  This is an exciting opportunity to be part of an enterprise implementation and participate in the vision, roadmap and overall CDP strategy. Summary: As the Associate Director of Marketing Automation and Customer Data Platform Engineering, you will lead and oversee the technical aspects of our CDP and Salesforce Marketing Cloud platforms, ensuring optimal functionality and seamless integration. This role demands exceptional technical prowess coupled with a dedication to delivering superior results, all while prioritizing timely and high-quality project delivery. A successful candidate will demonstrate a proven track record in spearheading intricate customer data platform implementations and effectively managing cross-functional teams. Responsibilities: Lead the technical configuration, customization, and maintenance of the customer data and marketing automation platforms. Collaborate closely with cross-functional teams to grasp business requirements and translate them into effective platform solutions. Design, implement, and manage integrations between the customer data platform and other systems, ensuring smooth data flow. Identify and troubleshoot integration issues, ensuring data accuracy and consistency are maintained. Manage platform security protocols and configurations to uphold data privacy and regulatory compliance standards. Conduct regular audits to proactively identify and mitigate potential security risks. Remain updated on platform updates and new features, evaluating their relevance and impact on our organization. Strategize and execute platform upgrades, liaising closely with vendors and internal stakeholders. Provide technical support to end-users, addressing inquiries and resolving issues promptly. Collaborate with the IT helpdesk to escalate and manage complex technical challenges. Develop and maintain comprehensive technical documentation for configurations, customizations, and integrations. Create training materials and conduct sessions to empower end-users with platform technical knowledge. Align platform strategies with overall business objectives in collaboration with relevant department leaders. Lead a team of technical professionals, offering guidance, mentorship, and fostering a collaborative work environment. Qualifications: Hands on experience implementing a large scale CDP Strong understanding of Marketing Strategies and Functions Ability to work with APIs for integrating the CDP with other marketing, CRM, and data systems. Experience with various database systems including Snowflake An understanding of customer engagement, marketing, and data management. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Familiarity with data privacy regulations and best practices. Knowledge of data analytics and reporting tools. Education and/or Experience: Bachelor's degree in Information Technology, Computer Science, or a related field. 8-10 years of extensive experience in customer data platform implementation, configuration, and support.  5+ years of experience with Salesforce Marketing Cloud 5+ years of experience with Snowflake 5+ years of experience managing engineering teams Excellent leadership, communication, and problem-solving skills. Preferred Qualifications: Involvement in evaluating new CDP products Experience with Cloud CDP Solutions such as Salesforce Data Cloud, Snowflake or Twilio Segmen #LI-KO1  
Exton Direct Hire Jul 11, 2024 Infrastructure & Support Direct Hire Hybrid in Exton, PA Local candidates only No 3rd party vendors or consultants Must be eligible for hire without sponsorship Overview: Are you an Infrastructure Engineer looking for a rewarding career with a company that is growing?  Surround yourself with highly motivated and passionate peers who are all working together and supporting one another towards the same goal. They provide a culture in which you will always be learning and improving in a consistently fun and challenging environment. This direct-hire position is located in Exton, PA and is a hybrid role    Job Summary: The correct candidate will possess knowledge of networking, server, virtualization, active directory, and datacenter technologies.   This position would be responsible for designing, building, supporting, and maintaining the IT infrastructure that the client relies on.  The infrastructure engineer manages the hardware, networking, and software layers of the IT environment, ensuring that the entire system meets business needs, easily scales up, adapts to new features, utilizes the latest technologies, tools, and services, and aligns with the company's policies and goals. Responsibilities: Support and maintain a global infrastructure of 18 sites, including two data centers (Production / DR), along with our Azure cloud presence. Lead the design, development, strategy, and support for the following technologies: Active Directory – ADUC, Site and Services, DHCP, DNS, Domains and Trusts, Replication Topology. VMware – vCenter, vSphere, vSAN, vMotion, and storage vMotion. Clusters with HA and DRS.  Enterprise Plus and Standard version. Extreme Networks – Data Center and office LANs. Wireless Access networks, vLAN separation, and Cloud IQ. Azure – Support our tenant, O365, cloud deployments, and SSO. Familiarity with the Admin Centers for Teams, 365, Share Point, Security, Entra, Endpoint Manager, Defender, Enterprise Applications, and ATP. SD-WAN – Works closely with our SASE partner, utilizing their NOC for next generation firewalls, IDS, IPS, NDR. Monitoring, detection, and remediation of potential threats.  A focus on security with our SOC managing extended detection and response. The ability to build and support business continuity and disaster recovery processes. Provides technical support and leadership for business requirements. Consults with business leaders and IT leadership to align IT portfolio to sustain client growth initiatives. Develop procedures and automated solutions to support the business.   Minimum Requirements: Formal training in computer hardware, software and networking or a bachelor’s degree. At least 5 years related experience in network, server, virtualization, cloud, and datacenter technology. Expert knowledge of all aspects of IT Infrastructure including network, server, storage, datacenter, cloud, and cyber security. Project Management experience. Technical certifications are a plus but not required. Other Competencies: Strong documentation and communication skills. Adept at oral communication, listening, interpersonal, and written communication skills. Inclination to share knowledge. Continually educate and update the client's business functions and IT departments. Busy Savviness. Ability to speak in business terms translating technical concepts into business terminology. Service Mindset. Excellent customer service skills, real-time communication, simplify complexity in communication. Merger and acquisitions experience. Technical Skills In Addition To Essential Duties and Responsibilities:   Backup and restore procedures and technology – Veeam. Experience with disaster recovery technologies and playbooks – Zerto. IPAM Monitoring and notifications. Patch Management Lifecycle Management Incident Response Plans Out of Band management. iLO, iDRAC, UPS, PDU. #LI-JG4
MarltonNJ Contract To Hire Jul 9, 2024 Development & Test AWS Engineer 100% Remote 6-12 month Contract to Hire **W2 & C2C Rates - MUST be eligible for hire without sponsorship now OR in the future* Overview:??  Our client, a nationwide Mortgage Servicing and Origination company, is seeking an AWS Engineer to join their team. This is a Contract to hire opportunity and 100% REMOTE. No sponsorship is offered at this time. ??  Summary: The Senior AWS DevOps Engineer will require in-depth expertise in all AWS services and CI/CD pipeline management and execution. The AWS DevOps Engineer must have strong cloud migration experience. ?? Key Responsibilities: Actively work to uncover, troubleshoot and resolve API service, CI/CD pipeline issues. Work with team on building and maintaining cloud-native applications. Troubleshoot distributed systems and programs to identify technical faults and make remedy recommendations Develop and manage various AWS concept such as Step functions, API gateway, SQS, SNS, ECS task, EC2 Perform unit and integrate testing of the developed code. Understand and support CI/CD pipelines Work to build, test and modify API’s using Postman Develop, expand, and maintain Infrastructure as Code (IaC) solutions using Terraform ensuring consistent and reliable infrastructure deployments. Participate tasks associated with the migration from Mulesoft to AWS Participate in the Mulesoft migration by understanding and analyzing current mapping and flows Contribute to workflow optimizations, and integrating with AWS services. Ability to troubleshoot distributed systems and programs to identify technical faults and make remedy recommendations Demonstrate understanding and support CI/CD pipelines using Jenkins Perform unit and integrate testing of the developed code. Work to build, test and modify API’s using Postman   Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience developing Spring boot applications. Experience with serverless applications writing Java and NodeJS Lambdas, EC. Experience in creating API’s to integration with frontend or backend systems Deep knowledge of developing AWS services, applications using best practices for AWS architecture including RDS/Aurora, S3, API Gateway, SNS, SQS, EC2, IAM, Load balancing, Networking, and WAF Strong proficiency with IaC tools such as Terraform Experience with monitoring solutions such as CloudWatch and Sumo Logic Experience with Postman or similar API testing tool Experience developing Spring boot, Java and NodeJS Lambdas Basic knowledge on AWS database like Dynamo DB Self-starter, team player, and problem solver #LI-QH1 #LI-REMOTE 
PhiladelphiaPA Contract To Hire Jul 3, 2024 Development & Test BUSINESS SYSTEMS ANALYST opportunity! Overview: Our client a national health care insurance company is looking for a Business Systems Analyst with strong SQL skills and deep understanding of data warehousing concepts.  The Business Systems Analyst (SQL) role on the Enterprise Integration Management Data Warehouse team requires experience in creating Business Requirement Documents, Functional Requirement Documents and Mapping documents for the development of ETL applications. This role requires extensive SQL experience in writing complex queries across multiple tables, data analysis and profiling skills for the creation of the mapping documents and further discussion with data modelers for the necessary table designs.  The ideal candidate is a skilled communicator and problem-solver with a solid technical foundation in SQL and data analysis, coupled with a deep understanding of business requirements and data warehousing This position is an ONSITE HYBRID role located in Center City Philadelphia and is Contract-to-hire with an anticipated conversion after 6 months. There are SEVERAL openings for this role! Responsibilities: Work with external vendors and internal business stakeholders in a variety of interactions including but not limited to issue resolution, requirements gathering, and ensuring efficient communication workflows. Regularly create Business Requirement Documents (BDR), User Test Documents, and Training and reference documentation. Confidently work with users and stakeholders to conduct interviews and gather thorough requirements. Recurrently execute the following SQL functions at an expert level including SQL joins, writing complex SQL queries, and SQL clauses including “Where” and “Group By” Create SQL rankings and partitions Perform SQL data filtering and data aggregation Use SQL to retrieve, manipulate, or analyze data from databases Frequently perform data profiling activities including column analysis, data quality assessments, relationship discovery, data distribution analysis to gain insights into the data in order to make informed decisions about how to manage, clean, transform, and use the data effectively. Execute data gap analysis to identify disparities or discrepancies in data quality, completeness, consistency, or relevance between the current state of data and the desired state. Collaborate on activities associated to User Acceptance Testing (UAT) and Data Validation Perform data management functions including Change Data Capture (CDC) to capture and track changes made to data in a database or data warehouse Execute standard Data Quality activities including data deduplication and Data Referential Integrity Skill/Experience/Education Highly prefer candidates with knowledge of Healthcare Claims, Client Setup and Premium Billing Deep understanding of Business Analysis concepts and successful application of standard methodologies Strong Data Profiling and Data Analysis skills Expert SQL analysis and SQL development skills Strong Data Mapping and Functional requirements documentation skills Data warehousing knowledge and understanding of standards and concepts Strong verbal, writing and active listening skills. Preferred Additional Experience: Source-to-Target mapping, comfortable supporting testing, production readiness verification and ensuring accuracy after the deployments. This position may include weekend and off hours support. #LI-JK1
Paoli Direct Hire Jul 1, 2024 Data Role: SQL Developer Type: Direct-hire/permanent Location: REMOTE, must be based in one of the following US states: Arkansas, Florida, Georgia, Indiana, Kansas, Maryland, Massachusetts, Mississippi, Nevada, New York, Ohio, Pennsylvania, South Carolina, Texas, Virginia, Wisconsin *W2 only* *No sponsorship provided* Overview: Our client, a specialty retail and e-commerce company, is seeking an experienced SQL Developer to join their team. This is a DIRECT HIRE role. This position is a REMOTE role. Job Summary: Reporting to the Manager of Data Engineering, the SQL Developer is primarily responsible for developing and maintaining robust data integration pipelines between various systems such as internal OLTP databases, third-party vendor platforms, and an Enterprise Data Warehouse (EDW), scoping requirements for advanced reports, developing metrics and dashboards, and making recommendations for process improvement based on analysis of historical data.   Responsibilities: Develop, Extract, Transform, & Load (ETL) scripts and their execution schedules utilizing applications such as SSMS, SSIS and Azure Data Factory. Work with multiple .NET Development teams to create stored procedures, functions, tables, and other SQL objects to support the needs of our eCommerce web sites and other internal applications.  Triage, prioritize, manage, and resolve any data related requests and issues generated to the IT Department. Collaborate with representatives from across internal departments to contribute in analytics and data integration projects. Understand business processes and scope data requirements for reports. Discover opportunities and provide recommendations for improvement within company strategy to drive incremental operational success. Ensure maximum availability and performance reliability of dashboards and visualizations available via Tableau Server, coordinating with IT Support for maintenance and administrative tasks. Requirements: BA/BS in IT, marketing, e-commerce, economics, mathematics, or other related degrees AND at least 1 year of experience working in similar capacity. BA/BS degree requirement can be substituted for 3 + years of related work experience. Excellent oral and written communication, interpersonal skills. Excellent analytical skills: including being able to quality-assure, clean, and analyze large data sets to draw conclusions and propose recommendations. 1-3 years of experience working with ETL tools such as MS SQL Server Integration Services Proficiency with creating packages to support ETL process to and from data sources such as, but not limited to, CSV and text files, XML, JSON, MS Excel, MS SQL Server tables, and Tableau Extracts. Proficiency in MS Excel (Pivot tables, VLOOKUP, text to table conversions, etc) . Data-centric experience working with various applications (OMS, WMS, etc.) implemented within an eCommerce setting would be a plus. Experience with Powershell Scripting required Hands on experience developing and querying Data Warehouse(s) would be a plus. 1-3 years of experience supporting Tableau Server by performing upgrades, installs, and configuration change would be a plus Retail or e-commerce experience is highly preferred #LI-KS1 #REMOTE
NewarkDE Direct Hire Jul 1, 2024 IT- Other DIRECT HIRE FULL TIME - IT Compliance and Control Manager opportunity! Overview: Our client, a Delaware based utilities organization is seeking an IT Control and Compliance Manager to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Newark or Dover office so they can work in a hybrid model working in office 2-3 days per week. This position is not offering sponsorship at this time. Job Summary: The IT Control and Compliance Manager will be responsible for strengthening the IT General Controls, ensuring proper controls are implemented across the IT department, and managing IT assets and licenses. The role involves producing detailed control reports, facilitating user access reviews, and keeping IT policies updated to ensure the department’s adherence to regulatory requirements and internal standards. Responsibilities:  Ensure reports are generated and certified across the board, including areas such as access management, device inventory, patch management, and other critical IT functions.  There are over 40 user access reviews and around 30 distinct reports currently listed around IT operations. Strengthen IT general controls by developing and implementing comprehensive IT policies and procedures addressing IT operations. Collaborate with IT team to ensure that non-compliance identified across the control reports are addressed in a timely manner. Develop and implement IT Asset Management process jointly with other BIS managers for their respective areas. For example, Network equipment with network team and end user devices with helpdesk. Manage and monitor close to 200 software licenses (SaaS, Microsoft, UKG, Duo, SAP, UI, and various CISCO products) in order to enable efficient operations company wide.  This includes managing a $1 million budget and monitoring vendor licenses for compliance. Facilitate interaction with Internal and External Audit teams to channel information requests and ensure timely completion of audit related processes including SOX and other operational audits.   Required Skills and Experience:  Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum of 8-10 years of experience in IT audit, IT compliance, or IT governance.  Experience working with an IT audit firm, Big 4 experience desirable. Preferred CISSP, CISA, ITIL certifications. Strong understanding of IT general controls and risk management. Broad understand of the IT function and technologies Excellent analytical and problem-solving skills. Proficiency in using IT management and reporting tools. Strong communication and interpersonal skills. Knowledge of COSO, COBIT, ITIL and similar IT process framework. Ability to influence internal and external stakeholders. Ability to influence and accomplish goals while working on multiple priorities simultaneously. Ability to lead projects and manage stress in a positive way and make quick decisions on how to prioritize deadlines. #LI-JK1
PhiladelphiaPA Contract To Hire Jun 28, 2024 Infrastructure & Support Our client, a Philadelphia based insurance organization is seeking an experience Computer Technician to join their IT Support Department. This is an ONSITE role and a 6 month contract to hire position.    Job Summary: In this role, you will be responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users’ problems, queries or complaints.  Responsibilities: Setup new hires. This includes, creating AD account, granting correct security access, setup computer equipment, setup desk phone, working with the user on the first day to get logged into their computer. Grant additional access to employees according to IS checklists, which requires knowledge of most of RSL applications to some degree to make sure the correct level of security is assigned. Assign IS checklist and monitor their status, including following up with various departments. Create and manage Exchange Shared Mailboxes and Distribution lists Work on various Audit requests Setup email on user’s personal phone Manage Airwatch users and servers Troubleshoot various user access issues Troubleshoot desk phone issues Assist with testing and support of Sailpoint Setup new equipment for users if equipment upgrade is requested Reset passwords for Voicemail Required Skills and Experience: 1-3  years of IT Support Experience High School Diploma/GED (College related courses/degree preferred) Previous experience imaging laptops and providing remote phone support Must have a good knowledge of Microsoft Office. Should have a basic understanding of Microsoft Office and any other corporate “shrink wrap” software package. Should have a basic understanding of corporate written applications, which include: PACS, STACS, RAD, etc.. Must display excellent customer service via phone Excellent verbal and written communication skills. Troubleshooting skills and ability to solve problems with root cause analysis Good presentation skills. Has developed broad specialized skills or is multi-skilled through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Likely to act as an informal resource for colleagues with less experience Identifies key issues and patterns from partial/conflicting data Problems typically are not routine and require analysis to understand Takes a broad perspective to problems and spots new, less obvious solutions #LI-JG4
WilmingtonDE Direct Hire Jun 24, 2024 Infrastructure & Support Role: CyberArk IAM Engineer Type: Direct Hire/perm Location: Wilmington, DE, Philadelphia, PA, or Wayne, PA *Hybrid - 2 days per week on-site Our client, a Wilmington, DE-based financial institution, is seeking a CyberArk IAM Engineer to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Philadelphia or Delaware office so they can work in a hybrid model working in office 2 days per week. This position is not offering sponsorship at this time. Job Summary: The CyberArk IAM Engineer will serve as a subject matter expert for Identity and Access Management, with focus on CyberArk PAM (CPM & PSM) technology. The incumbent is expected to already possess these skills and substantial hands-on experience, with minimum guidance needed to perform the required tasks.  The incumbent is expected to participate in continuing education as the environment continues to evolve. Anyone in a support-only role to this technology (i.e. user assistance without rotation or connection coding experience) will not be considered. Responsibilities: Address outages in accordance with Service level agreements (SLAs). Effectively respond to client support tickets & work team queue. Engage system users, vendors, and stakeholders to understand and document their requirements, issues, and risks to create understanding for both technical and non-technical groups. Follow, and seek to improve, established systems engineering, configuration management, and change management processes. Address the infrastructure team weekly, providing variables, delays, and timeline of current projects. Communicate delays and alterations to projects to senior leadership as they occur. Participate in on-call support rotation both during and after hours (typically one week per month). Required Skills and Experience: Minimum of 3 years of experience with back-end deployment and support of Active Directory and Azure AD / Entra ID Minimum of one year of experience directly responsible for CyberArk’s PAM (CPM/PSM) solution. Demonstrated experience with the creation of platforms & modules Demonstrated experience with coding and maintenance of SSH & XPATH keystroke Demonstrated experience with RestAPI connection & response Experience with the installation and upgrade of on-premises servers Demonstrated experience with vaulting for users and teams Ability to participate in an on-call support rotation both during and after hours (typically one week per month). Ability to travel within company locations in the Greater Philadelphia region as needed. Additional Skill Considerations: Proficiency in the configuration and diagnostics in the following technologies: Group Policy, DNS, DHCP, and Active Directory. Writing and maintenance of custom scripts to increase automation, system efficiency, and lower downtime via PowerShell and/or vCron automation. Experience in building and maintaining the infrastructure necessary for SQL server operations. Management of Pure storage arrays. Support and upgrade of Cisco UCS blade centers. Backup and restoration via Rubrik for on-premise virtualized infrastructure and/or M365. Azure AD sync / Entra ID replication Exchange 2019 & O365 mailbox configuration #LI-KS1
MarltonNJ Contract To Hire Jun 12, 2024 Salesforce REMOTE - Salesforce Technical Solution Architect opportunity! Overview: Our client, a growing Mortgage company, is seeking an experience Salesforce Solutions Architect to join their team! This is a 100% remote role with quarterly travel to HQ in Conshohocken, PA. This is a Contract to Hire position. Job Summary: The Salesforce Solution Architect will be a talented, passionate, and self-directed individual, responsible for leading technical initiatives and aligning technical solutions to the needs of the business. The ideal candidate for this position will have working knowledge of Salesforce's Sales, Service, Financial Services and Marketing Clouds in addition to its security and integration capabilities. Candidates in this role are expected to have expert level knowledge of the Salesforce Lightning platform, Apex/LWC, and are abreast of the newest technologies supplied by Salesforce itself. The Solutions Architect will play a critical role shaping, designing and successfully delivering integrated Salesforce solutions and will translate business requirements into technical design while developing robust solutions for each project. Must Haves: In depth understanding of the Salesforce product suite including CRMA, Sales Cloud, Service Cloud, Financial Service Cloud, and Marketing cloud. Ability to lead design meetings and interact with executive level project sponsors. Leverage communication capabilities to build relationships with key members of the IT and business teams. Define best practices and standards for design, development, UI, integrations, deployments, documentation Experience implementing a strategy for monitoring user platform adoption and data quality and retention. Proficient in Salesforce best practices, design patterns and design limitations. Experienced Salesforce Apex/LWC developer, with a strong interest to learn new languages and frameworks as needed. Understanding of integration points with Salesforce leveraging AWS Certifications: Platform Developer/Platform App Builder Nice to Haves: Experience in Data Integration and ETL processes, like AWS, Mulesoft or SnapLogic. Extensive use of development tools such as Postman, Heroku, Jenkins and GitHub Salesforce Architecture Certification Position Deliverables: First 30 Days: Develop deep understanding of company’s products and needs. Build relationships with key members of the IT and business teams. Define best practices and standards for design, development, UI, integrations, deployments, documentation. First 60 Days Identify required features and functionalities needed for the implementation. Evaluate integration points across company’s systems and develop an integration strategy. Translate business requirements into technical design. Demonstrate new functionalities to stakeholders. First 90 Days Develop system interface diagrams, functional designs, and technical specifications. Implement a strategy for monitoring user platform adoption and data quality and retention. Ideal Profile and Experience: You are proficient in Salesforce best practices, design patterns and design limitations. You understand the Salesforce product suite including CRMA, Sales Cloud, Service Cloud, Financial Service Cloud, and Marketing cloud. You are an experienced Salesforce Apex developer, with a strong interest to learn new languages and frameworks as needed. You are experienced in setting up integration processes via Web Services or API. You are experienced in Data Integration and ETL processes, like Mulesoft or SnapLogic. You follow Salesforce’ best practices and leverage available platform functionalities where possible. You have ambitious ideas and want to share them with others. You can easily communicate your ideas through code, writing, presentations, demos, whiteboard sessions. You are comfortable collaborating with both business and technical audience. #LI-JK1 #LI-REMOTE
NewarkDE Contract Jun 4, 2024 PMO Sales & Marketing Business Analyst 100% Remote 10 month contract – High Likelihood of extension or conversion Our client is looking for Digital IT – Sales and Marketing Business Analyst to support the Digital IT Team. As a Sales & Marketing Business Analyst, you will act as a liaison among stakeholders to understand the capabilities required to meet organizational goals and objectives, to document these requirements and user stories in a way that can be easily leveraged for solution design, build, and operation, and to ensure that the resulting developed solutions ultimately meet the business needs. The Sales & Marketing Business Analyst - partnering with Product Owners, IT Architects and Developers will own and drive requirements that result in documented user stories which help the business areas prioritize work for sprints, and guide development teams on solution design. You will also serve as a Subject Matter Expert for software applications and the business processes that surround them for Sales & Marketing Digital IT.  Core Capabilities  • Partners with business requesters and IT to identify and scope high level needs in support of project initiation and business case / scorecard development • Partners with Solution Architects to develop cost / risk analyses for IT solution design concepts • Provides guidance to business SMEs on project governance processes  • Partners with Project Managers and Product Owners to define the requirements elicitation and documentation plan for approved projects  • Identifies and reports risks and impact assessments current business/process model? • Develops comprehensive end-to-end (E2E) test cases at the application and multi-application Levels  • Communicates functional and non-functional requirements to the solution architect • Translates complex concepts into simple language to support stakeholder alignment  • Ability to focus on near-term strategy and deliverables while also envisioning and planning for the North Star capability (seamless end-to-end customer experiences). • Leads training sessions and workshops to engage relevant teams • Leads periodic quality checks • Leads the development of detailed Business Requirements Documents (BRDs) and system. Non- Functional Requirements (NFRs) for approved projects including: Facilitating requirements elicitation sessions with the user community Developing and documenting use cases, etc. to demonstrate requirements Determining overall priorities for all requirements Basic Qualifications  • Minimum 3 years’ experience working with fundamental concepts related to S&M • Experience in working in Scaled Agile (SAFE methodology) Environment • Experience supporting business and IT governance processes  • Experience with Salesforce Sales Cloud, Learning Management Systems, Single Sign-On • Solutions (SSO) and/or Customer Identity Access Management (CIAM) preferred • SQA/Verification Experience Learning Agility and Cultural Competencies • Candidate has demonstrated the ability to adapt to changing conditions and a track record of delivering outstanding results in new and tough situations.  • Actively demonstrates  guiding principles and fosters an environment of inclusion, authenticity, and humility. • Communicates directly and effectively with Associates to resolve challenges regardless of their role or difference of opinion. #LI-REMOTE  #LI-QH1
WilmingtonDE Direct Hire May 9, 2024 Development & Test Our client, a Wilmington, DE based Precious Metals and Trading Services Company, is seeking a Sr. Software Engineer to join their growing team! This exciting role is a Direct Hire opportunity. Our client is seeking an individual local to their Delaware office so they can work in a hybrid model working in office 2-3 days per week. This position is not offering sponsorship at this time.   Job Summary:  Support existing applications as well as develop and test mission-critical enterprise applications that meet the needs of the business using a Microsoft .NET and SQL Server technology base, and provide high quality technology solutions that address business needs within new and mature technology environments.   Responsibilities:     Translate product requirements into engineering specifications. Understand and apply reusable code design, leverage application architecture/framework capabilities and functionality. Design and develop solutions that are highly reliable, scalable, and perform to meet business and functional requirements, and meet defined service and quality levels. Deliver Technical Design and supporting documentation throughout the project lifecycle. Work with business to help shape the direction of the product based on a combined knowledge of what is technically feasible and what is desired by the end user. Conduct design and code reviews. Participate during System, Integration, and UAT testing and provide timely and accurate defect resolutions. Provide tactical solutions on priority issues and requirements. Provide production support and triage issues in a timely manner. Keep current with trends and issues in the IT industry including current and leading-edge technologies.   Required Skills and Experience:  Bachelor’s degree in or the equivalent in Computer Science, Management Information Systems, Engineering, or a related field.  Requires minimum 5 years’ experience as a software developer or related.   #LI-JG4
PhiladelphiaPA Contract Oct 26, 2023 PMO   MUST HAVE: RECENT Healthcare Industry Experience At least 7 years of Project Management Expereince Strong WATERFALL expereince   Our client, a national health care insurance provider needs a Senior Project Manager.  The ideal candidate will be a confident Project Manager with excellent communication, strong customer relations skills, follow-up, and organizational skills This position will be working directly with and supporting business executives on a day-to-day basis with high visibility. This professional will have the ability to multitask and prioritize; be able to lead and direct high-priority projects with multiple strategic dependencies.  This engagement is 12-24 months months long.   Responsibilities: Facilitate weekly meetings and drive projects to timely completion. Manage Project budgets up to $100M+. Forecast monthly project budgeting. Assemble project plans and teamwork assignments, directing and monitoring work efforts daily, identifying resources needs, and performing quality review; and escalating functional, quality timeline issues appropriately. Track key projects milestones and adjust project plans and/or resources to meet the needs of all stakeholders. Coordinate communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed. Assist Management to lead and direct high-priority projects, which often require considerable resources and high levels of functional integration. Assemble project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of a project. Provide oversight, assistance, and direction for projects in domain area, as assigned. Ensure adherence to quality standards and reviews project deliverables. Develop and proactively manage detailed issues and risk management plans, reflects contingencies, and relate required efforts in schedules.   QUALIFICATIONS:    10 or more years of related work experience with at least 7 years managing projects. Waterfall and Agile Project Management Methodologies experience- very strong WATERFALL needed Experience with projects in multiple technologies and functions Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques. Expert written and verbal communication skills High proficiency in MS Project College Degree   Communication Skills: ASSERTIVE, DRIVEN and CONFIDENT with strong ability to drive and facilitate impactful weekly meetings Strong Organization skills Excellent written and verbal communication skills Not afraid to come to independent solutions. Problem Solver Mentality #LI-CW1