Grand Rapids, MI
Direct Hire Jun 24, 2025 Infrastructure & Support IT Infrastructure Manager opportunity!
Company Overview
Our client is a growing field services organization with operations in Atlanta, Michigan, and California. Currently overseeing 15 brands, we are on a strategic path to scale to 25 brands through ongoing mergers and acquisitions. With approximately 300 employees across both office and field operations, our client leverages modern IT infrastructure and partnerships to support rapid expansion and seamless service delivery.
Position Overview
We are seeking a hands-on IT Infrastructure Manager to oversee and evolve our technology environment across multiple brands and locations. This role will focus on infrastructure oversight, Microsoft O365 administration, vendor management, cyber assessments, and helping unify disparate VOIP systems into a cohesive, centralized framework. This role is ideal for someone who thrives in fast-paced, multi-site environments and is eager to grow into a leadership position.
Key Responsibilities
Serve as the primary O365 administrator (Teams, Outlook, OneDrive, etc.), outside of MSP oversight
Collaborate with Quatro MSP and offshore teams to oversee infrastructure projects and system performance
Provide day-to-day support for break/fix issues, help desk escalation, device management, and monitoring
Standardize and manage VOIP systems across 15+ brands with the goal of centralizing processes
Support ongoing cybersecurity assessments and audits across all entities
Assist in vendor onboarding, relationship management, and infrastructure optimization
Partner with internal stakeholders during M&A rollouts, onboarding, and systems integration
Contribute to the development and implementation of a Datalake and other data modernization initiatives
Travel for occasional 1–3 day site visits as part of brand onboarding or infrastructure rollouts
Support incident response and troubleshooting for IT and cyber outages
Required Qualifications
5+ years of IT infrastructure or systems administration experience
Experience supporting Microsoft O365 (Exchange Online, Teams, SharePoint, etc.)
Familiarity with VOIP system administration and centralization strategies
Exposure to or oversight of MSPs, offshore teams, or third-party vendors
Strong knowledge of cybersecurity best practices and IT operations fundamentals
Solid understanding of networking, endpoint management, and infrastructure monitoring
Proven success working across multiple sites or with field-based teams
Excellent communication and interpersonal skills; able to work across technical and non-technical teams
Experience supporting franchises or multi-brand organizations is highly desirable
Demonstrated career longevity and professional maturity
Preferred Qualifications
Experience in environments with mergers & acquisitions or rapid growth
Hands-on exposure to cloud migrations, server decommissioning, or Datalake creation
Previous work in franchise, multi-location, or field service-driven organizations
Growth Opportunity
This role will evolve into a leadership position overseeing a small team (1–2 direct reports) with a clearly defined path to higher compensation and strategic influence within 2–3 years.
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Philadelphia, PA
Contract To Hire Jun 19, 2025 Infrastructure & Support Long term contract, potential to convert to FTE
Hybrid in Philadelphia, PA 3 days/week- local candidates only
Must be eligible for HIRE without sponsorship
Must have a four year degree or higher to be considered
No 3rd party consultants
Overview:
Our client, a Philadelphia based non-profit, is seeking a Sr. Service Desk Analyst. This position is HYBRID and requires to go onsite 3 days per week (T/W/TH). This position is a long term contract, there is possibility for this to convert.
Job Summary:
The Sr. Service Desk Analyst is responsible for providing computer and network support to internal users, and will install, configure, maintain, test, and resolve Information Technology related issues for desktop and laptop computers, mobile devices, software, printers, and associated hardware. This individual provides user assistance with desktop, remote and mobile access and will monitor, track, assign, and complete incoming requests utilizing the IT Service Desk work order system ServiceNow, providing computer hardware, software, and network support, while determining priorities and analyzing technology trends.
This individual provides technical support for local and remote meetings, including the setup of laptops, projectors, video conference cameras, and other hardware and software installation, and coordination of network access. Additionally, this individual provides remote after-hours support as part of an on-call rotation.
Responsibilities:
Offer hands-on support for diagnosing and resolving technical issues related to computer hardware, mobile devices, local area networks, network printing, and software applications such as Microsoft Windows 11, Microsoft Office 365, LogMeIn Rescue, Cisco AnyConnect VPN, Zoom, Teams, Cisco Jabber, Active Directory, and Salesforce.
Manage and deploy operating system images and software applications to user devices through Microsoft SCCM, ensuring a seamless and efficient user experience.
Ensure that client equipment and service desk supply inventories are maintained according to team procedures, researching new purchases, providing budget support, and mitigating the risk of loss or theft of equipment and supplies.
Utilize strong analytical and technical problem-solving skills to identify, troubleshoot, and resolve complex technical issues, ensuring attention to detail and accuracy in all resolutions.
Requirements:
Bachelor’s degree required, preferably in information technology or related field;
Minimum- 5 years recent, demonstrated hands-on computer Service desk experience, or an equivalent combination of technical education, certification and experience;
Proficiency in supporting and diagnosing technical issues with computer hardware, mobile devices, local area networks, network printing and related software, including Microsoft Windows 11, Microsoft Office 365, LogMeIn Rescue, Cisco AnyConnect VPN, virtual meeting platforms including Zoom and Teams, Cisco Jabber, Active Directory, and Salesforce
Experience using ServiceNow for ITSM and ticket resolution
The ability to manage and deploy images and applications to all user devices through Microsoft SCCM
The ability to maintain client equipment and Service Desk supply inventories in compliance with team procedures to ensure continued services, including researching Service Desk purchases, providing budget support, and minimizing the risk of loss or theft of equipment and supplies
The ability to create, support, and maintain an up-to-date knowledge management system containing procedures, guidelines, documentation, and support articles for our ServiceNow self-service portal
Excellent oral, written, and interpersonal communications skills
Excellent analytical and technical problem-solving ability, with attention to detail and accuracy
An ability to work independently on multiple assignments, following each through to closure
An ability to work as part of a highly motivated and effective team
An ability to stay current and maintains level of expertise with technology advances in personal computer hardware and software via seminars, literature, and formal training;
The ability to be on-call as part of an after-hours on call support rotation providing remote support via PagerDuty app; and
An ability to provide technical support at off-site meetings
#LI-KO1
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Philadelphia, PA
Contract To Hire Jun 18, 2025 Development & Test Long term contract, 6 months to start
Must be onsite 2 days/week, commutable to Philadelphia, PA
Must be able to work on W2 contract terms
NO 3rd party consultants
Overview:
Our client, a Philadelphia based company is seeking an IBM (Websphere) MQ Administrator. This is a long term CONTRACT opportunity. Candidates must work on W2. This position is hybrid and candidates must work 2 days a week onsite in Philadelphia.
Job Summary:
Seasoned IBM MQ Administrator with over 8 years of hands-on experience in designing, implementing, and supporting enterprise-grade messaging and integration platforms, with a strong focus on IBM MQ. Expert in configuring and managing Queue Managers, Queues, Channels, and Listeners, as well as implementing high availability through clustering and multi-instance setups. Skilled in securing MQ environments using SSL/TLS, authentication, and role-based access, while also handling backup, recovery, and patch management with minimal downtime.
Proficient in Linux systems, integration troubleshooting, performance tuning of JVMs and DataPower appliances, and proactive monitoring using industry-standard tools. Demonstrated success in collaborating with cross-functional teams to deliver resilient, scalable middleware solutions that align with business goals. Experienced in managing runtime environments, deploying API policies via API Manager.
Responsibilities
Administer IBM MQ infrastructure, including:
Creating and configuring Queue Managers, Queues, Channels, and Listeners.
Implementing MQ clustering, multi-instance Queue Managers, and high availability strategies.
Managing MQ security (SSL/TLS, authentication, and authorization).
Monitoring and troubleshooting message flows, dead-letter queues, and channel connectivity.
Performing backup, recovery, and disaster recovery planning for MQ environments.
Applying patches, fix packs, and performing version upgrades with minimal downtime.
Integrating MQ with monitoring tools for proactive alerting and performance tracking.
Design, implement, and support highly available middleware infrastructure with a focus on IBM MQ and IBM DataPower.
Develop and manage deployment strategies including clustering and load balancing for middleware components.
Configure and manage API Manager, including the implementation of API policies.
Perform runtime tuning of JVM, garbage collection, and DataPower appliances for optimal performance.
Collaborate with Architects, Developers, Project Managers, and other engineering teams to deliver middleware solutions aligned with business needs.
Provide business-as-usual (BAU) support, including incident resolution and change management, Participate in on-call rotation for production support and critical issue resolution.
Qualifications
8+ years of experience with Middleware Technologies, with a strong emphasis on IBM MQ and IBM DataPower administration.
Proficiency in Linux environments is essential.
Proven experience leading triage calls and resolving complex integration issues.
Strong communication skills and experience working directly with both technical and business stakeholders.
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Philadelphia, PA
Contract To Hire Jun 17, 2025 Data Analytics Overview:??
?
We are seeking a highly skilled Data Architect with strong solutioning capabilities to support a healthcare data engineering initiative.
This is a long term contract of an initial 12 month duration. Candidates must be W2 only.
This position is 100% REMOTE althought HYBRID onsite is optional if the candidate is commutable to Philadelphia, PA.
Summary:
This role blends hands-on data analysis, SQL development, and architectural planning with solution design, proof-of-concepts, and cross-team collaboration. Ideal candidates will have a robust technical background, excellent communication skills, and experience working with provider networks in the healthcare insurance domain.
Key Responsibilities:
Design solution data flows and implement scalable, high-performing database architectures to meet business goals.
Develop proof-of-concepts and evaluate new technologies and approaches.
Collaborate closely with Business Analysts, Developers, and QA teams to ensure solutions align with business requirements and design standards.
Perform deep data analysis and large data set processing using complex SQL.
Conduct provider-related data processing (payments, fees, credentialing, directories, etc.).
Ensure data quality and integrity across systems and workflows.
Work with testing teams to validate implementations and ensure compliance with design.
Interface with stakeholders to understand needs and translate them into actionable data solutions.
Schedule and monitor data workflows using Airflow or Cloud Composer in a GCP environment.
Participate in Agile/Scrum ceremonies and use Azure DevOps (ADO) for task tracking and delivery.
Must-Have Qualifications:
10–12+ years of experience in data architecture, data engineering, or solution architecture roles.
Strong solutioning skills: ability to work from requirements through to working prototypes and final design.
Expert-level SQL skills: writing complex queries, stored procedures, and commands for large datasets.
Experience with Google Cloud Platform (GCP) and related services.
Hands-on experience with BigQuery (data warehouse).
Experience with Apache Airflow and/or Cloud Composer for batch job scheduling and workflow orchestration.
Proven ability to conduct data analysis independently—this is a hands-on role, not an oversight-only position.
Strong communication skills and ability to work directly with business stakeholders to gather and clarify requirements.
Experience in the healthcare payer or provider space, specifically working with provider networks, payments, and directories.
Preferred Qualifications:
Experience with SQL Server in addition to BigQuery.
Background in building data solutions in a hybrid cloud environment.
Familiarity with Azure DevOps (ADO) for Agile delivery tracking.
Experience working in a mixed onshore/offshore team structure.
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Grand Island, NE
Direct Hire May 22, 2025 Development & Test .NET Developer - DIRECT HIRE opportunity!
Our client, an established family owned Collections and Finance company is seeking an experience Software (.NET) Developer to join their team!
This position is DIRECT HIRE and 100% ONSITE in Grand Island, NE. Relocation assistance may be offered.
Summary:
Our client is seeking a .NET Developer to join their team in our Corporate Office in Grand Island, Nebraska. As a developer, you will be responsible for designing, developing, and maintaining new/existing WinForms applications using the Microsoft .NET framework. Additionally, you will need to support end-users (local/remote) and possess hardware capabilities for monitoring, repairing, and maintaining computer equipment as needed.
Qualifications:
- Minimum of two years of professional experience in .NET development.
- Experience in developing WinForms applications using .NET (VB.net preferred), additional experience working with ASP.NET is a plus.
- Proficient in SQL Server database concepts and design.
- Knowledge of HTML, CSS, and JavaScript.
- Good problem-solving and debugging skills.
- Strong communication and teamworking skills.
- Ability to excel in both a solo and team capacity.
- Proficiency in a Microsoft environment.
Responsibilities:
- Design, develop, and maintain new/existing WinForms applications using the Microsoft .NET framework.
- Write clean, efficient, and well-documented code.
- Collaborate with team members to implement assignments.
- Troubleshoot and debug code issues as they arise.
- The ability to be dynamic and work on multiple engagements concurrently and deliver them on time.
Secondary Responsibilities:
- Receive assets, install, and maintain equipment across facilities.
- Set up, troubleshoot, and maintain PC hardware and software.
- Manage e-mail systems.
- Transport equipment using company vehicles.
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Philadelphia, PA
Contract To Hire May 14, 2025 Data Analytics Overview:??
? Our client, a Philadelphia Healthcare Insurance organization is looking to grow their team with strong SQL Data Analyst professionals on a long term contract to hire opportunity.
This position is hybrid onsite and required candidates to be located in the tri-state area and must work onsite Tuesday, Wednesday and Thursday.
Candidates must be able to convert with no sponsorship needed.
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Job Summary:??
This position is ideal for a SQL Data Analyst with strong SQL skills and deep understanding of data warehousing concepts. The SQL Data Analyst role on the Enterprise Integration Management Data Warehouse team requires experience in creating Business Requirement Documents, Functional Requirement Documents and Mapping documents for the development of ETL applications. This role requires extensive SQL experience in writing complex queries across multiple tables, data analysis and profiling skills for the creation of the mapping documents and further discussion with data modelers for the necessary table designs.
Responsibilities:
Work with external vendors and internal business stakeholders in a variety of interactions including but not limited to issue resolution, requirements gathering, and ensuring efficient communication workflows.
Regularly create Business Requirement Documents (BDR), User Test Documents, and Training and reference documentation.
Confidently work with users and stakeholders to conduct interviews and gather thorough requirements.
Recurrently execute the following SQL functions at an expert level including SQL joins, writing complex SQL queries, and SQL clauses including “Where” and “Group By”
Create SQL rankings and partitions
Perform SQL data filtering and data aggregation
Use SQL to retrieve, manipulate, or analyze data from databases
Frequently perform data profiling activities including column analysis, data quality assessments, relationship discovery, data distribution analysis to gain insights into the data in order to make informed decisions about how to manage, clean, transform, and use the data effectively.
Execute data gap analysis to identify disparities or discrepancies in data quality, completeness, consistency, or relevance between the current state of data and the desired state.
Collaborate on activities associated to User Acceptance Testing (UAT) and Data Validation
Perform data management functions including Change Data Capture (CDC) to capture and track changes made to data in a database or data warehouse
Execute standard Data Quality activities including data deduplication and Data Referential Integrity
Skill/Experience/Education
Highly prefer candidates with knowledge of Healthcare Claims, Client Setup and Premium Billing
Deep understanding of Business Analysis concepts and successful application of standard methodologies
Strong Data Profiling and Data Analysis skills
Expert SQL analysis and SQL development skills
Strong Data Mapping and Functional requirements documentation skills
Data warehousing knowledge and understanding of standards and concepts
Strong verbal, writing and active listening skills.
Preferred Additional Experience:
Source-to-Target mapping,
comfortable supporting testing, production readiness verification and ensuring accuracy after the deployments.
This position may include weekend and off hours support.
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